Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation March 22, 2010 - (Free Research) As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system.  (CASE STUDY) READ ABSTRACT |

The State of Marketing 2011: Unica’s Annual Survey of Marketers by Unica Corporation - An IBM Company May 06, 2011 - (Free Research) This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market.  (WHITE PAPER) READ ABSTRACT |

Looking to a New Day in Optical Character Recognition (OCR): A Success Story by ABBYY April 13, 2010 - (Free Research) Read this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day.  (CASE STUDY) READ ABSTRACT |

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems April 2008 - (Free Research) As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.  (WHITE PAPER) READ ABSTRACT |

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact August 2011 - (Free Research) This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.  (VIDEO) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Reinventing Antivirus by Webroot December 2012 - (Free Research) This expert guide describes how three new approaches to antivirus – client/cloud architecture, behavior recognition, and journaling and rollback – are making traditional, signature-based antivirus obsolete. Discover how these new approaches offer protection where traditional antivirus fails. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Align Finance with Lean Manufacturing: 9 Actionable Items by Infor September 2008 - (Free Research) This on-demand event identifies the incongruities and provides nine action items to align finance with Lean manufacturing, and reduce waste in accounting and costing. You'll learn 9 pragmatic recommendations for improving your lean performance results.  (WEBCAST) READ ABSTRACT |

The Intelligent Enterprise: Creating a culture of speedy and efficient decision-making by Oracle Corporation UK Ltd November 2011 - (Free Research) How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.  (WHITE PAPER)

Building a Secure and Compliant Windows Desktop by BeyondTrust Corporation May 2008 - (Free Research) Removing administrator rights from end users when they log into their desktop is the Holy Grail of desktop security, but its implementation has been difficult. Read this white paper to discover the benefits of removing admin rights.  (WHITE PAPER) READ ABSTRACT |

A Document Management System Is Only as Good as Its Index by Viking Software Solutions April 2008 - (Free Research) In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..  (WHITE PAPER) READ ABSTRACT |

Data Deduplication Special Report by NetApp March 2008 - (Free Research) Data deduplication is one of the hottest storage topics in storage today. This Special Report highlights how data deduplication products are shaping the marketplace, who the key suppliers are and what you should be aware of when evaluating these products.  (WHITE PAPER) READ ABSTRACT |

How social media drives business success by ComputerWeekly.com May 2012 - (Free Research) <p>There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.</p>  (IT BRIEFING) READ ABSTRACT |

Reinventing Antivirus by Webroot December 2012 - (Free Research) A new generation of virus protection is developing in the form of cloud-based architecture, behavior recognition, and journaling and rollback. Read this white paper and find out how these three approaches are creating a new shift in the strategy used in antivirus solutions.  (WHITE PAPER) READ ABSTRACT |

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award by RADVISION June 2008 - (Free Research) Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.  (WHITE PAPER) READ ABSTRACT |

E-Book: The New Best Practices for Document Imaging, OCR, and Scanning by Nuance July 2011 - (Free Research) Successful document management begins with efficient and well-managed document imaging, scanning and capture processes. This eBook examines the latest trends in document imaging and scanning, as well as optical character recognition (OCR), and provides expert advice on best practices in those areas.  (EBOOK)

Using Social Gaming to Drive Engagement: Insights and Best Practices for Brand Managers by Oracle Corporation August 2012 - (Free Research) Access this insightful white paper presenting eight best practices and two case studies highlighting ways marketers can use social games to build brand recognition.  (WHITE PAPER) READ ABSTRACT |

Evernote Accelerates Company Growth by Enlisting ABBYY by ABBYY April 2010 - (Free Research) Read this case study to learn how Evernote came to choose ABBYY and how it turned out to be very successful for them. Continue reading to learn more about the features and benefits of ABBYY FineReader Engine.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

Solutions for Automating Invoice Processing by SEEBURGER October 2008 - (Free Research) This paper focuses on the automation of accounts payable processes - a task that used to be largely paper-based and cumbersome.  (WHITE PAPER) READ ABSTRACT |

2009 IT Skills and Salary Report by Global Knowledge March 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.  (WHITE PAPER) READ ABSTRACT |

Key Challenges in Risk Management: How Immediate Access to Integrated Information Can Mitigate Risk by Sybase, an SAP company April 2012 - (Free Research) <p>This white paper reveals the findings of a recent survey of senior risk and IT decision-makers in international financial institutions, exploring their current risk management capabilities and their plans for introducing integrated technologies, and examining the relationship between data management and risk mitigation in depth.</p>  (WHITE PAPER) READ ABSTRACT |

Attachment Spam - The Latest Trend by GFI Software March 2008 - (Free Research) This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software.  (WHITE PAPER) READ ABSTRACT |

8 Ways On-site Service Can Drive Revenue Now by OnForce, Inc. January 2008 - (Free Research) Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...  (ANALYST REPORT) READ ABSTRACT |

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