WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation March 22, 2010 - (Free Research) As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system.  (CASE STUDY) READ ABSTRACT |

The State of Marketing 2011: Unica’s Annual Survey of Marketers by Unica Corporation - An IBM Company May 06, 2011 - (Free Research) This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market.  (WHITE PAPER) READ ABSTRACT |

E-Book: The New Best Practices for Document Imaging, OCR, and Scanning by Nuance July 12, 2011 - (Free Research) Successful document management begins with efficient and well-managed document imaging, scanning and capture processes. This eBook examines the latest trends in document imaging and scanning, as well as optical character recognition (OCR), and provides expert advice on best practices in those areas.  (EBOOK)

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems April 2008 - (Free Research) As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.  (WHITE PAPER) READ ABSTRACT |

Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks by Oracle Corporation July 2012 - (Free Research) Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.  (WHITE PAPER) READ ABSTRACT |

Looking to a New Day in Optical Character Recognition (OCR): A Success Story by ABBYY April 2010 - (Free Research) Read this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day.  (CASE STUDY) READ ABSTRACT |

Revenue Management: Exploiting existing data to generate increased revenue by Datactics January 2010 - (Free Research) This white paper considers the potential of exploiting existing data held by organizations in such a way that it can be used to generate increased revenue. It considers the issues facing organizations in terms of the quality of their master data, as well as making recommendations to achieve improved revenue management.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Reinventing Antivirus by Webroot December 2012 - (Free Research) This expert guide describes how three new approaches to antivirus – client/cloud architecture, behavior recognition, and journaling and rollback – are making traditional, signature-based antivirus obsolete. Discover how these new approaches offer protection where traditional antivirus fails. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Growth And Complexity: The Challenges Ahead For Midsize Manufacturers by SAP AG June 2009 - (Free Research) This is the first in a series of six reports addressing the opportunities and challenges faced by midsize manufacturers.  (WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

Contact Center for Dummies by Avaya July 2011 - (Free Research) With the emergence of worldwide competition in the contact center business, working from a defined methodology is becoming increasingly important. This guide provides an approach to the different methodologies you can use, with information not only on running contact centers, but also on implementing contact center technology in a profitable way.  (EBOOK) READ ABSTRACT |

SAP Procurement Savings eBook by SAP America, Inc. August 2012 - (Free Research) Many of today's companies have third-party costs that equal up to 70% of revenue. To remain competitive, it is essential to use procurement applications to identify and accelerate savings and contribute to the bottom line. Access this eBook to learn how to close the loop between spend analysis, sourcing, and contract management.  (WHITE PAPER) READ ABSTRACT |

Lowering the Cost of Business Intelligence With Open Source: A Comparison of Open Source and Traditional Vendor Costs by Pentaho Corporation June 2010 - (Free Research) Many of the top reasons given for the use of open source BI software is "lower costs." The question is whether commercial open source actually matters when it comes to lowering license and support costs. Read this analyst report for comparison of the software and support costs of traditional BI vendors versus commercial open source BI from Pentaho.  (ANALYST REPORT) READ ABSTRACT |

Drive Sales in Real Time with SAP HANA by SAP America, Inc. December 2012 - (Free Research) Read this white paper to learn how SAP HANAcan help your sales organization increase revenues by precisely identifying the most profitable opportunities, improve pipeline value, velocity, and volume with relevant and timely insights, and better align sales and overall business targets with a holistic view of sales-related information.  (EBOOK) READ ABSTRACT |

Channel strategies e-zine: Actionable information on technologies and sales tactics by IBM September 2011 - (Free Research) This expert e-zine from SearchITChannel.com follows the evolution of virtualization and explains how it gave way to virtual appliances. Get advice to help you determine whether this technology makes sense for your business. Plus, discover new revenue opportunities surrounding Open Source deployment.  (EZINE)

Whitepaper: Multicasting, TAP and Data Aggregation for Telecom by Gigamon July 2009 - (Free Research) SoIP providers can no longer ignore the harsh business reality of providing a fixed-income service while accommodating ever-growing monitoring demands. Read this paper to learn how Data Access Network (DAN) has emerged as the "Best Practice" data access and network monitoring architecture for cost-effective DPI monitoring.  (WHITE PAPER) READ ABSTRACT |

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact August 2011 - (Free Research) This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.  (VIDEO) READ ABSTRACT |

SL Enterprise RTView for Operational and Strategic Dashboards by SL Corporation February 2008 - (Free Research) SL Enterprise RTView is a business information delivery platform that is used by IT Managers to rapidly configure, deploy, maintain and extend real-time and other critical enterprise information systems.  (WHITE PAPER) READ ABSTRACT |

Boost Government Revenues Without a Tax Increase by SAP America, Inc. June 2012 - (Free Research) SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.  (WHITE PAPER) READ ABSTRACT |

Evernote Accelerates Company Growth by Enlisting ABBYY by ABBYY April 2010 - (Free Research) Read this case study to learn how Evernote came to choose ABBYY and how it turned out to be very successful for them. Continue reading to learn more about the features and benefits of ABBYY FineReader Engine.  (CASE STUDY) READ ABSTRACT |

Transaction Tracing through Complex Web Applications by Dell Software December 2010 - (Free Research) To ensure that application slowdowns and other revenue-impeding application issues are isolated, diagnosed and fixed quickly, sometimes it’s necessary to trace transactions from their source across all of the technology domains that contribute to transaction response time. Read this paper now to learn more.  (WHITE PAPER) READ ABSTRACT |

Threat Analysis: Understanding and Combating DDoS Attacks by SecureWorks May 2011 - (Free Research) This analysis focuses on the types of attacks generally referred to as distributed denial-of-service, or DDoS, attacks. DDoS attacks are most often used to extort or damage businesses whose websites or online assets are a major source of revenue, are an indicator of brand value, or are critical to operations.  (WHITE PAPER) READ ABSTRACT |

Jump-start your big data journey with big data exploration by IBM June 2013 - (Free Research) You know that there's a wealth of information to unlock inside "big data," but where do you start? Big data exploration allows you to navigate all potential data sources to determine how best to proceed. In this webcast, learn how to plan and execute a big data exploration project, measure the business benefits of such a project, and much more.  (WEBCAST) READ ABSTRACT |

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