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CW+: How to produce a business case for software quality by ComputerWeekly.com
January 07, 2011 - (Free Research)
When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss.
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Building the IT economy: transforming your organisation by ComputerWeekly.com
September 21, 2010 - (Free Research)
Leaders in an IT-enabled economy will transform their organisations by using IT to manage business processes that enable change, meet customer expectations and adapt to the needs of their markets.
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Managing Software Estates in the Enterprise by ComputerWeekly.com
January 05, 2011 - (Free Research)
Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.
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Why Business Rules Are Critical for Retail Success by FICO
December 22, 2011 - (Free Research)
With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.
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Strategy Guide to Converged Infrastructure in Retail by HP and Intel
October 20, 2011 - (Free Research)
Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.
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How to Choose a Retail Management System by Sage Software
January 06, 2012 - (Free Research)
In this white paper, gain insight into how to choose a retail management system that fits the needs of your business. Get tips on how to know whether or not you're ready to buy the software, essential features to look for, and the most common mistakes companies make when selecting their system.
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Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail by FuseSource
July 31, 2011 - (Free Research)
As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises.
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CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com
August 12, 2010 - (Free Research)
Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
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Gartner market insight: The impact of cloud computing in retail by ComputerWeekly.com
August 18, 2010 - (Free Research)
Retail, like virtually all other industries, is awash with stories about the emergence of cloud computing. Much hasbeen written about the ability to remove cost or to greatly speed up implementations.
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Retailing in a Social Media World by SAP America, Inc.
March 24, 2011 - (Free Research)
Wondering how you can use social media channels to join the conversation with your customers? Find out how software solutions can help you capture and analyze massive amounts of social media data and prepare individualized responses while integrating with your business software through a unified IT architecture.
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European cross-border e-commerce by ComputerWeekly.com
January 17, 2012 - (Free Research)
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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IT jobswatch - opportunities in retail by ComputerWeekly.com
February 21, 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
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Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
April 01, 2011 - (Free Research)
Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
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The Path to Business Intelligence Applications for Midsize Businesses by HP and Intel
March 29, 2011 - (Free Research)
In late 2010, a survey of over 400 senior finance executives in the US on the value of business intelligence (BI) applications was conducted by CFO Research Services (CRS). The results are very informative and can be found in this report.
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CW+: Mobile payments market opportunities for business by ComputerWeekly.com
December 20, 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com
September 20, 2011 - (Free Research)
This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
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TouchPoints TV: Rochelle Schard, Infor by Infor WFM Workbrain
February 06, 2012 - (Free Research)
In a special interview with TouchPoints TV, Rochelle Schard, Director of Marketing for Infor, shared her first impressions of the NRF's BIG Show. Watch this videocast now to get an insider’s look at the conference and Infor’s latest tools and tactics for workforce management (WFM).
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Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc.
January 31, 2011 - (Free Research)
Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth.
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