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1 - 25 of 500 | Next Page

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

Mission Critical Trading Platform: Powered by UniKix Mainframe Rehosting Technology by Clerity

March 16, 2010 - (Free Research)
To keep up with market change and growing trading volumes in a cost-effective manner, NYSE Euronext rehosts a central clearing and settlement trading platform to open systems servers with UniKix Mainframe Rehosting Software from Clerity. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc.

May 08, 2009 - (Free Research)
The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. 
(WHITE PAPER) READ ABSTRACT |

Success Story: Carton Service, Inc. Folding Cartons, Pharmaceutical Packaging - Shelby, Ohio and Norris, Tennessee by itelligence, Inc.

March 08, 2010 - (Free Research)
Carton Service, Inc, a packaging company, realized its increasing need for knowledgeable, dedicated SAP resources. In 2007, itelligence was engaged as hosting partner to manage all of Carton Service’s SAP support. Read this success story to learn how itelligence provided a cost-effective and flexible solution to handle their SAP technical needs. 
(CASE STUDY) READ ABSTRACT |

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent

November 02, 2009 - (Free Research)
Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management. 
(CASE STUDY) READ ABSTRACT |

Improve Storage Utilization and Return on Investment: Best Practices by Arrow/HP

October 20, 2009 - (Free Research)
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. 
(WEBCAST) READ ABSTRACT |

Success Story: Polyglass USA Inc. by itelligence, Inc.

March 08, 2010 - (Free Research)
Polyglass, a construction materials company, experienced revenue growth of 350% over the past four years. To support this growth, Polyglass implemented SAP. Yet, Polyglass executives worried about hosting and support. Read this success story to learn how Polyglass’ SAP implementation gave them previously unrealized capabilities and support. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Conquering Your Top 5 Virtualization Management Headaches by Zenoss Inc.

March 18, 2010 - (Free Research)
In this presentation transcript, learn how to handle the management challenges that come with a virtualized environment. Find out how to address your top five virtualization issues, including effectively monitoring resource performance and availability. Discover ways to minimize data center disruptions for optimal performance. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Dell Global Infrastructure Consulting helps DeKalb Medical create a virtualized server environment to eliminate up to 90 servers and reduce power consumption by an anticipated 20 percent by Dell, Inc. and Intel

March 15, 2010 - (Free Research)
The challenge for DeKalb Medical was to design and deploy a virtualized server environment that could deliver accelerated application provisioning, improved resource utilization, and decreased downtime while reducing power, cooling, and real estate costs. Read this case study to learn about the many features and benefits of Dell's solution. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Home Is Where the Money Is by inContact

March 09, 2010 - (Free Research)
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This transcript reveals the real cost of absenteeism and provides call center management best practices that boost growth. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft

June 01, 2009 - (Free Research)
The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. 
(ANALYST REPORT) READ ABSTRACT |

Virtualize Network Connections and Capacity—From the Edge to the Core by Hewlett-Packard Company

October 01, 2009 - (Free Research)
Learn how HP is combining the best new standards-based technologies with a modular architecture that fully optimizes virtualized resources, while meeting business requirements for low total cost of ownership, faster time-to-service, and critical requirements for reliability, IT governance, and compliance. 
(WHITE PAPER) READ ABSTRACT |

The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc.

March 02, 2010 - (Free Research)
This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation. 
(WHITE PAPER) READ ABSTRACT |

Home Is Where The Money Is by inContact

January 29, 2010 - (Free Research)
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth. 
(WEBCAST) READ ABSTRACT |

Data Protection for Virtual Server Environments by Datalink and NetApp

October 01, 2008 - (Free Research)
Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures. 
(WHITE PAPER) READ ABSTRACT |

10 Gigabit Ethernet Virtual Data Center Architectures by Force10 Networks

February 28, 2010 - (Free Research)
This document provides guidance in designing consolidated, virtualized, and SOA-enabled data centers based on the ultra high port-density 10 GbE switch/router products of Force10. 
(WHITE PAPER) READ ABSTRACT |

Force10 Networks Dynamic Cloud Infrastructure Building the Cloud – Dynamic Optimization of the Virtualized Data Center by Force10 Networks

February 28, 2010 - (Free Research)
The data center has been, and continues to be, one of the key resources of innovation helping businesses become more agile and efficient while reducing total cost of ownership (TCO). This application note explores the means by which existing data center assets can be repurposed to increase utilization, and improved application agility. 
(WHITE PAPER) READ ABSTRACT |

The Great Virtualization Dilemma of the Next Decade: What You Need to Know by Dell, Inc. and Intel

February 11, 2009 - (Free Research)
Despite progress in Virtualization, much development still remains. With predications that virtualization will become pervasive, this research highlights forthcoming challenges and strategic issues facing IT planners. 
(ANALYST REPORT) READ ABSTRACT |

Podcast: Best Practices for Managing Virtualized Environments by Zenoss Inc.

February 22, 2010 - (Free Research)
In this podcast, learn how to handle the management challenges that come with a virtualized environment. Find out how to address your top five virtualization issues, including effectively monitoring resource performance and availability. Discover ways to minimize data center disruptions for optimal performance. 
(PODCAST) READ ABSTRACT |

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data

February 25, 2010 - (Free Research)
In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony. 
(CASE STUDY) READ ABSTRACT |

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.

February 17, 2010 - (Free Research)
This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy. 
(WHITE PAPER) READ ABSTRACT |

Panduit's Interactive Resource Center - Unified Physical Infrastructure by Panduit

February 12, 2010 - (Free Research)
During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment. 
(INFORMATION CENTER) READ ABSTRACT |

Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc.

February 11, 2010 - (Free Research)
The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all. 
(WHITE PAPER) READ ABSTRACT |

Windows Server and Storage eBook, Ch 3 - Assess Your Data Center Storage Needs by Dell, Inc. and Intel

August 10, 2009 - (Free Research)
Servers play a crucial role in daily enterprise operations. But even the most powerful and resilient servers are useless without adequate storage. Storage solutions contain the operating systems, applications and virtual images needed to operate every server. This eBook chapter will help you better understand your data center storage challenges. 
(EBOOK) READ ABSTRACT |

Conquering Your Top 5 Virtualization Management Headaches by Zenoss Inc.

February 23, 2010 - (Free Research)
In this webcast, learn how to handle the management challenges that come with a virtualized environment. Find out how to address your top five virtualization issues, including effectively monitoring resource performance and availability. Discover ways to minimize data center disruptions for optimal performance. 
(WEBCAST) READ ABSTRACT |

1 - 25 of 500 | Next Page

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