The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.  (WHITE PAPER) READ ABSTRACT |

Crisis Management by SunGard Alternative Investments August 2010 - (Free Research) This document is not designed as a substitute for a comprehensive Disaster Recovery Plan; nor does it contain recovery procedures specific to your organization. This material suggests high-level issues that you should consider if you are in response mode. SunGard Availability Services is providing this as a public service.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Tools and Strategies for Managing Storage in Virtual Environments by HP December 2010 - (Free Research) This guide talks to the importance of managing storage capacity and performance for virtualized servers and how to go about tackling this challenge.  (EGUIDE) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Storage Resource Management Software: Recent Trends and Business Benefits by APTARE December 2012 - (Free Research) This expert E-Guide from SearchStorage.com highlights the latest SRM advances and gives examples of where and when you'd utilize them. Read on for the scoop on agentless SRMs, find pro tips for integrating SRM with your virtual environment, and find a 3-question SRM Q&A with a Gartner research director for storage technologies and strategies.  (EGUIDE) READ ABSTRACT |

Forrester Webinar: Taming the Performance Beast by Embarcadero Technologies, Inc. April 2010 - (Free Research) Smart strategies and tools for database optimization is critical to reduce costs in complex infrastructures and can help organizations defer hardware upgrades, get more out of existing systems, and improve developer and DBA productivity.  (WEBCAST) READ ABSTRACT |

Enterprise Service Architecture: Building a Platform for Strategy-Driven Transformation by OpenText April 2013 - (Free Research) View this on-demand webinar today to learn how Coca-Cola Bottling Company Consolidated was able to build a platform allowing a business strategy and capabilities approach to modeling their enterprise service ecosystem. Watch today to understand their process.  (WEBCAST) READ ABSTRACT |

Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday May 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

Corporate-wide customer analytics strategy doesn’t start with data, tools by IBM September 2011 - (Free Research) In this expert e-guide you'll learn best practices to better understand what data is right for your analytics projects and tips to start a successful customer analytics strategy.  (EGUIDE) READ ABSTRACT |

Service Portfolio Management: Manage IT For Business Value by CA Technologies. October 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.  (WHITE PAPER) READ ABSTRACT |

Three Keys to Better Data-driven Decisions: What You Should Know… Right Now by SAP America, Inc. February 2012 - (Free Research) It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions.  (WHITE PAPER) READ ABSTRACT |

What Every HR Manager Needs to Know about Online Recruiting by Sage Abra March 2008 - (Free Research) This white paper discusses topics that HR Managers need to know to understand the growing importance of online recruitment, and to create strategies that fully utilize the Internet as a key source of highly-qualified applicants.  (WHITE PAPER) READ ABSTRACT |

Global Business: Choosing the Right ERP Strategy by Epicor Software Corporation April 2011 - (Free Research) Although enterprise resource planning (ERP) is an important tool for boosting operational efficiency and cost savings, it also offers manufacturers a leg-up in their globalization efforts. Read this white paper to see how critical ERP can be to global business, and how to choose the best solution to support this imperative.  (WHITE PAPER) READ ABSTRACT |

Choosing the Right Management Tools for Virtual Infrastructures by Isilon Systems September 2011 - (Free Research) Learn how to combat VM sprawl and other virtualization challenges with the right management tools, and develop the proper strategies to get the best possible ROI in this expert resource.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Navigating the path to satisfying online customer experience by Tealeaf November 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.  (EGUIDE) READ ABSTRACT |

SearchManufacturingERP.com Tip Guide: E-Sourcing tools to help turn strategic suppliers into partners by Ariba, Inc. February 2012 - (Free Research) Read this guide to learn best practices to become strategic partners with your suppliers and understand how a sourcing strategy can make or break a company.  (EGUIDE) READ ABSTRACT |

Devising a test automation strategy: Getting started by Micro Focus May 2012 - (Free Research) Many organizations are aware of how much easier the testing process would be if they had a testing automation strategy. Yet many are unsure of the best practices for developing a successful plan. This exclusive resource features insight on developing a successful test automation strategy from Agile testing expert, Lisa Crispin.  (EGUIDE) READ ABSTRACT |

Expert e-zine: Business application strategy, from ERP to the cloud and beyond by SearchSAP March 2012 - (Free Research) In this first issue of Business Applications Digest, find advice from industry insiders on mastering the five success factors for enterprise resource planning (ERP) upgrades, choosing the best fit between 'best of breed' business intelligence (BI) and built-in ERP tools, and how to take advantage of the latest Software as a Service (SaaS) trends.  (EZINE)

Database Auditing Tools and Strategies by Sensage, Inc. November 2008 - (Free Research) This paper is to introduce the current options available for database auditing and trade-offs using each.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Scalability Strategies - Managing Growing Oracle Databases by Dell, Inc. and Intel® October 2010 - (Free Research) Read this e-guide and learn more about key considerations, best practices and strategies for managing Oracle database growth. Get expert advice for scaling Oracle databases using clustering or other approaches.  (EGUIDE) READ ABSTRACT |

Enable a Flexible, Efficient IT Infrastructure: Virtualization with Logical Domains and Sun Coolthreads™ Servers by Insight and Sun Microsystems, Inc April 2007 - (Free Research) Read this white paper to learn about a virtualization strategy that can help you achieve a lower total cost of ownership and a higher return on investment for compute assets. You'll also receive tips to avoid server sprawl and control energy use.  (WHITE PAPER) READ ABSTRACT |

Tools and strategies for reducing manufacturing IT costs by Apriso Corporation July 2011 - (Free Research) This eBook explains the performance management and governance software and methodologies that can align technology with business goals and bring IT costs under control.  (EBOOK) READ ABSTRACT |

Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights by SAP America, Inc. September 2010 - (Free Research) This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately.  (WHITE PAPER) READ ABSTRACT |

E-Book: Next-Generation Business Intelligence (BI) Strategies by IDS Scheer June 2009 - (Free Research) Business intelligence is critical to many initiatives. Therefore, CIOs need to pay special attention to changes in the business. Learn more about the latest BI systems and how they can help meet the changing needs of the business.  (EBOOK) READ ABSTRACT |

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