Dave Patzwald, CIO of Schneider Electric's North American Operating Division, was given a direct challenge to "fix the systems availability issue." Find out how he brought the facts to the table, allowing Schneider's IT team to get the right people in the room, identify root causes of problems and communicate effectively with business customers. 

This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate. 

The North American Electric Reliability Corporation's regulations aim to protect the nation's vulnerable critical infrastructure. Read this E-Book to find out what responsible entities need to do to comply with the NERC. 

The modular, easy-to-install solutions from APC by Schneider Electric allow you to implement an appropriate IT environment that meets your current and future needs, without breaking the bank in the process. 

High-density (HD) zones enable new technologies and unlock the doors to data center efficiency. APC® by Schneider Electric lets you deploy an HD environment anytime, anywhere. Learn how you can achieve this with APC's HD solutions. 

What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment? 

The Cisco® EnergyWise initiative focuses on reducing the energy consumption of all devices connected to a Cisco network ranging from Power over Ethernet (PoE) devices to IP-enabled building and lighting controllers. It gives you a powerful, network-based framework to manage the energy needs for your business. 

Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. 

Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. 

The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation." 

This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. 

The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. 

This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.