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E-LOAN Improves Sales Performance with Speech Analytics by UTOPY, Inc.

October 06, 2009 - (Free Research)
In this case study you will learn how the company E-LOAN turned to speech analytics to determine the effectiveness of its sales process. You'll also learn how E-LOAN used speech analytics to refine their sales process to increase sales performance and increase revenue. 
(CASE STUDY) READ ABSTRACT |

A Blueprint for Reducing Energy Costs in Your Data Center by HP India

June 25, 2009 - (Free Research)
Improving energy efficiency is possible in nearly any data center, often beginning with simple low-cost or no-cost measures. This white paper gives you a blueprint for reducing those data center energy costs. 
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A More Social Contact Center by LogMeIn, Inc.

March 25, 2014 - (Free Research)
This expert e-guide describes the importance of developing a formal social media strategy and leveraging WFM software to manage social media contact center volume. Also, see what's on Comcast Corp.'s 10-step "cheat sheet" for building a social call center strategy. 
(EGUIDE) READ ABSTRACT |

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Applying Client-aware Technologies for Desktop Virtualization and Cloud Services by Intel

November 2011 - (Free Research)
Access this resource to learn about solutions that allow a private cloud to recognize and determine the device attributes and user preferences, and deliver the service or information accordingly.  Review tests results that demonstrate that client-aware technologies can offer several benefits to both users and IT. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Total Economic Impact™ Of Dell’s Server Consolidation And Virtualization Solutions by Dell India

August 2007 - (Free Research)
The purpose of this Forrester study is to provide readers with a framework to evaluate the potential financial impact of the Dell Solution. Read this study to better understand and evaluate Dell's server consolidation and virtualization solutions. 
(ANALYST REPORT) READ ABSTRACT |

Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight

March 2009 - (Free Research)
With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts. 
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Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView

August 2009 - (Free Research)
Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world. 
(WHITE PAPER) READ ABSTRACT |

Key considerations: Choosing server hardware for virtualization by Hewlett-Packard Company and AMD

April 2011 - (Free Research)
This e-guide provides expert insight into how to choose the right hardware for Windows server virtualization. Learn why it’s important to determine the needs of virtual workloads when purchasing servers. And find out which server features are essential for virtualization, including powerful processors, abundant memory and ample storage. 
(EGUIDE) READ ABSTRACT |

WAN Optimization Disaster Stories by Orange Business Services

July 2009 - (Free Research)
For every successful WAN optimization, there are many others that have less-than-desirable results. This white paper reviews some real-life WAN optimization failures, determines the causes and offers concrete advice to help ensure a successful WAN optimization project. 
(WHITE PAPER) READ ABSTRACT |

Considerations for Integrating Intelligence into Security Operations by VeriSign EMEA

December 2009 - (Free Research)
This whitepaper outlines four critical elements of cyber security intelligence that organizations must meet to ensure that the integration of the intelligence will help improve the safety and profitability of enterprises. This paper also presents specific questions to ask when determining the best approach for an overall risk-mitigation strategy. 
(WHITE PAPER) READ ABSTRACT |

Open Hybrid Clouds Depend on Automation by Red Hat

September 2013 - (Free Research)
This whitepaper details the drivers and benefits of establishing open hybrid cloud management in your heterogeneous data center. 
(WHITE PAPER) READ ABSTRACT |

Evaluating blade server power consumption by Dell and Microsoft

September 2010 - (Free Research)
Explore the results of a study in which Dell compared analyses of power efficiency for its own enterprise-class blade server platform and solutions offered by HP and IBM. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Applying Client-aware Technologies for Desktop Virtualization and Cloud Services by Intel

October 2011 - (Free Research)
We envision a private cloud that can recognize and determine device attributes and user preferences, and deliver the service or information accordingly.  Our testing demonstrates that client-aware technologies can offer several benefits to both users and IT. 
(PODCAST) READ ABSTRACT |

Assessing the Total Cost of Ownership for BI by LogiXML

January 2012 - (Free Research)
This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions. 
(WHITE PAPER) READ ABSTRACT |

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya

June 2009 - (Free Research)
Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. 
(WHITE PAPER) READ ABSTRACT |

How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc.

April 2012 - (Free Research)
<p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p> 
(CASE STUDY) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com

February 2012 - (Free Research)
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. 
(EBOOK) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG

December 2007 - (Free Research)
Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.

May 2004 - (Free Research)
Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. 
(WHITE PAPER) READ ABSTRACT |

Calculating the Cost of Data Center Outages by Emerson Network Power

February 2011 - (Free Research)
This white paper details the results of a study that determined the real cost of unplanned data center outages. 
(WHITE PAPER) READ ABSTRACT |

vPro Resource Kit download by Intel

June 2012 - (Free Research)
Companies need to understand the configuration requirements of remote desktop technology before they actually purchase it. This resource kit provides free tools, videos, and documentation to help you determine the right solution for your organization and ensure its successful installation. 
(DOWNLOAD) READ ABSTRACT |

What Does an Unplanned Data Center Outage Cost? by Emerson Network Power

December 2013 - (Free Research)
This whitepaper covers the results of a study of 67 data centers that experienced power outages to determine the true cost of an unplanned outage. 
(WHITE PAPER) READ ABSTRACT |

Why Readiness Assessments are Vital for Mobile Security by Cisco Systems, Inc.

December 2012 - (Free Research)
This whitepaper will help you determine if your network is properly secured against the vulnerabilities caused by BYOD. Inside, you'll find a series of questions you need to consider when it comes to your network policies, security resources and current management solutions. 
(WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

January 2007 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
(WHITE PAPER) READ ABSTRACT |

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