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Hilton Reservations Worldwide by Aspect
March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
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The Age of Electronic Ticketing by Hexaware Technologies
May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact
October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
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The 10 Best Practices for Performance Management by Gomez
August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.
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The Top Five Myths of IP Communications by Cisco Systems, Inc.
February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.
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Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.
June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.
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The Truth About Mobile Business Intelligence by Information Builders
August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage.
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Oracle Tuxedo 12c Datasheet by Oracle Corporation
December 2012 - (Free Research)
This paper examines the Oracle Tuxedo which provides a solid foundation for application services, with strong reliability and transaction integrity, ultra-high performance, linear scalability, and configuration-based deployment. Discover how it runs many of their largest mission-critical systems, including core banking services, and more.
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Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.
September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
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Rethinking WCM to Engage and Retain Customers by SearchSoftwareQuality.com
May 2013 - (Free Research)
View this white paper to learn more about how businesses are altering their web content management (WCM) strategy. Companies are working to manage the customer experience with a more interactive approach. The connection between WCM and customer experience management (CEM) makes it easy for customers to find what they need.
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A Whole Team Approach to Quality: We're All in This Together by Rally Software
May 2013 - (Free Research)
Agile development is more than just the tools and strategies - you need the right team and collaboration to achieve a successful project. This paper describes the make-up of an agile team and explores how developers, testers, product owners, and managers can all work together towards a common goal.
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Rally Software Guides: Iteration, Release and User Stories by Rally Software
May 2013 - (Free Research)
Even if you're aware of the benefits of agile development, you may still have some questions or be confused about where to start. Fortunately, this helpful resource will take you through some of the major components of agile development: iteration planning, release planning, and user stories.
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How new devices, networks, and consumer habits will change the web experience by Akamai Technologies
January 2013 - (Free Research)
Delivering a stellar web experience has only become more complex in recent years, as customers visit websites not only from PCs, but from a variety of mobile devices. Access this helpful report to learn why new devices, networks, and consumer habits are transforming the web experience and how you can adapt.
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Agile Estimating by Rally Software
May 2013 - (Free Research)
Estimating and planning are key elements of any successful software development project, regardless of the size or scale, and agile development projects are no different. In this resource, explore the various underlying considerations of agile estimation.
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Explore Emerging Trends in Web Content Management by Limelight Networks, Inc.
May 2013 - (Free Research)
Consult this expert E-guide to learn more about the roles and users of Web content management (WCM.) Analysts discuss the convergence of core WCM capabilities as content becomes more personalized, more mobile and reaches more customers.
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How Web Security Improves Productivity and Compliance by Webroot
December 2012 - (Free Research)
This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
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Developing a Solid Web Content Management Strategy by Limelight Networks, Inc.
May 2013 - (Free Research)
In this expert e-guide, find five must-see steps that will help your organization enable Web content management (WCM) success. Also inside, uncover top tips for planning an intelligent WCM strategy.
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Managing Web security in an increasing Challenging Threat Landscape by Webroot
May 2013 - (Free Research)
This resource highlights numerous ways to combat the increasingly sophisticated attacks so prevalent in today's threat landscape. Read now to learn how cloud-based web gateways are a great way to address the numerous forms of cyber-threats popping up almost daily.
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Fine-tune Web Content Management to Tweak Customer Experience by Limelight Networks, Inc.
May 2013 - (Free Research)
View this expert e-guide to learn more about how your business can keep customers engaged. Web content management strategies are taking on a larger role as companies create more personalized content. This resource offers tips for improving your WCM strategy and optimizing customer experience.
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SecureAnywhere Web Security service by Webroot
May 2013 - (Free Research)
This case study highlights one organization's journey in finding a simple to install and easy to configure web filtering service that is as effective on the client side as it is on their network. Learn how they were able to boost their ability to effectively identify and protect all of their mobile users.
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How Web Security Improves Productivity and Compliance by Webroot
December 2012 - (Free Research)
A common misconception held today is that security can only serve to protect the organization from internal and external threats. Discover why web security can help support IT staff, business units, human resources departments, and more.
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