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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Demand Pricing That Matches Business Value – The Radical Sourcing Trend for 2013 by Asigra

January 2013 - (Free Research)
This guide explores the nature of IT pricing models and how current obsolete models are costing MSPs a fortune. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Advanced DDoS Protection Service for Ecommerce Businesses by Neustar®

March 2014 - (Free Research)
This informative paper discusses a security solution that provides DDoS protection for Web, email, and APIs 24/7 with unlimited mitigation capacity from upstream users. 
(WHITE PAPER) READ ABSTRACT |

Protection for Banking and Financial Services by Neustar®

March 2014 - (Free Research)
This informative paper discusses a security solution that provides DDoS protection for Web, email, and APIs 24/7 with unlimited mitigation capacity from upstream users. 
(WHITE PAPER) READ ABSTRACT |

SiteProtect and UltraDNS Solution: Double Your Protection by Neustar®

March 2014 - (Free Research)
This exclusive paper examines a DNS solution that boasts fast DDoS mitigation responses, protecting both the DNS and HTTP layers so your site can withstand the most aggressive attacks. 
(WHITE PAPER) READ ABSTRACT |

Neustar® SiteProtect: Intelligent DDoS Protection by Neustar®

March 2014 - (Free Research)
This exclusive resource examines a DDoS security solution that stops attacks quickly, mitigates risks to revenue and customer experience all while eliminating the need for in-house resources. 
(WHITE PAPER) READ ABSTRACT |

UltraDNS: Performance and Security for Your Online Business by Neustar®

March 2014 - (Free Research)
This informative paper examines DNS solution that provides you with the performance and uptime that you need while protecting against security threats that could impact availability. 
(WHITE PAPER) READ ABSTRACT |

Secure DNS Prevents DDoS Attacks by Neustar®

March 2014 - (Free Research)
This informative webcast discusses why DNS has become a favorite target for DDoS attacks and how a hardened DNS combined with cloud-based protection can provide the shield your organization needs. 
(WEBCAST) READ ABSTRACT |

NAS Solution for Better Performance and Cost-Efficiency by Seagate Technology

February 2014 - (Free Research)
This video introduces a NAS solution that maximizes power conservation, saving you money while improving the overall performance of the drive. Watch now and learn more. 
(VIDEO) READ ABSTRACT |

Smart SMEs - Use a Combination of Cloud and NAS for their Digital Storage Needs by Seagate Technology

December 2013 - (Free Research)
This short guide talks about the benefits of combining cloud computing with network-attached storage for SMEs in terms of digital storage. 
(WHITE PAPER) READ ABSTRACT |

NAS HDD Quick Reference Guide by Seagate Technology

December 2013 - (Free Research)
This quick reference guide answers some of the frequently asked questions regarding a specific NAS storage device called NAS HDD. 
(WHITE PAPER) READ ABSTRACT |

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