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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

A New Threat-Centric Security Model for Before, During, and After an Attack by Sourcefire

April 2014 - (Free Research)
This guide explores a threat-centric security model designed to prevent, detect and remediate any potential cyber-attacks. 
(WHITE PAPER) READ ABSTRACT |

Buyer's Criteria for Advanced Malware Protection by Sourcefire

April 2014 - (Free Research)
This guide explores the current state of malware in today's threat landscape and discusses some of the top strategies for stopping sophisticated malware. 
(WHITE PAPER) READ ABSTRACT |

Managing Mobile Devices: The New MSP Opportunity by N-able Technologies

December 2012 - (Free Research)
This exclusive resource explores how MSPs manage the proliferation of mobile computing in the workplace and the implementation of a mobile manager approach that integrates MDM with RMM, strengthening customer relationships and boosting business longevity. 
(WHITE PAPER) READ ABSTRACT |

The Dynamic Duo: SAM & Security by CDW Corporation

April 2014 - (Free Research)
This whitepaper offers software asset management as a solution that can meet new licensing and security challenges. 
(WHITE PAPER) READ ABSTRACT |

The Intersection of SAM and Security by CDW Corporation

March 2014 - (Free Research)
This informative paper explains how effective management of software assets can not only prevent problems during an audit but also improve security posture. It also gives tips on ways to make sure a SAM solution doesn't become too complex. 
(WHITE PAPER) READ ABSTRACT |

Buyer's Criteria for Next-Generation Network Security by Sourcefire

December 2013 - (Free Research)
This whitepaper outlines current factors driving organizations to look at next-generation networking solutions and offers analysis on the capabilities of these new technologies. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons to Strengthen Information Security with Desktop Virtualization by Citrix

June 2013 - (Free Research)
Read this white paper to learn more about how deploying desktop virtualization can ensure your information is secure, allowing you to embrace workshifting and emerging technology. 
(WHITE PAPER) READ ABSTRACT |

Delivering Enterprise Information Securely on Android and Apple iOS Devices by Citrix

April 2012 - (Free Research)
This white paper describes the issues that can arise when incorporating Android and iOS-based tablets and smartphones into the enterprise – with special attention paid to the latest Android 4.0 and iOS 5.1 versions. In addition, uncover the steps you should take to maintain security and control. 
(WHITE PAPER) READ ABSTRACT |

Learn How PGi Addresses Security, Resilience and Business Continuity by Premiere Global Services

February 2014 - (Free Research)
Consult the following case study to hear from a global provider of advanced virtual meetings, PGi, as they reveal their best practices for security, integrity, and business continuity. 
(WHITE PAPER) READ ABSTRACT |

DDOS Mitigation a Key Component in Network Security by Ixia

March 2014 - (Free Research)
This expert e-guide explores why DDoS prevention needs to be a main part of your network security plan. 
(WHITE PAPER) READ ABSTRACT |

IDC white paper: Better Identity and Access Management in the Age of Cloud Computing by Ping Identity Corporation

August 2012 - (Free Research)
In this Q&A session, get the answers to your top identity and access management questions to learn how to achieve better IAM in the age of cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Safe and Smart Surveillance Drive Selection Guide by Seagate Technology

February 2014 - (Free Research)
Check out this informative, concise paper for a complete guide to selecting a safe and smart surveillance drive that's fully capable of handling the various security applications you may use. 
(WHITE PAPER) READ ABSTRACT |

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