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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

SaaS Provider Handbook: How To Make Your App Enterprise Ready by MuleSoft

December 2013 - (Free Research)
This SaaS provider handbook serves as a brief how-to-guide to provide insight into key technology trends impacting enterprise customers. Read on now to find best practices from a product, sales, and marketing standpoint to repeatedly land and expand within these accounts. 
(WHITE PAPER) READ ABSTRACT |

A Practical "How-To" Guide for Creating Mobile Enterprise Programs by IBM

November 2012 - (Free Research)
This informative paper discusses practical best practices for implementing effective mobile enterprise programs that can create significant value for employees, partners, and customers. 
(WHITE PAPER) READ ABSTRACT |

Building the Mobile Enterprise: Integrated, Secure and Productive by IBM

April 2013 - (Free Research)
Explore this exclusive white paper to find out if becoming a mobile enterprise is the right move for your organization. 
(WHITE PAPER) READ ABSTRACT |

Accelerating the deployment of a secure mobile enterprise by IBM

April 2014 - (Free Research)
In this insightful white paper, explore key challenges you'll face in ensuring the security of enterprise mobile devices, learn strategies that will help you reduce risk, and discover new ways that you can be more secure in your use of mobile technology. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Mobility Management: Going from Good To Great: Podcast by CA Technologies.

March 2014 - (Free Research)
This crucial podcast thoroughly examines enterprise mobility management (EMM) and its central role in the BYOD age. 
(PODCAST) READ ABSTRACT |

Rethinking Enterprise Mobility: The Way It Should Be: Podcast by CA Technologies.

March 2014 - (Free Research)
In this exclusive podcast, industry expert Jack Madden takes an in-depth look at enterprise mobility to help you gain a comprehensive knowledge of the trend that is sweeping across the business world. 
(PODCAST) READ ABSTRACT |

How CIOs drive innovation and create value across the enterprise by ComputerWeekly.com

April 2014 - (Free Research)
Today's CIO is uniquely positioned to lead innovation and drive transformation across the modern enterprise, says Hunter Miller, in this extract from his book, Leading The Epic Revolution. 
(BOOK) READ ABSTRACT |

Enterprise Information Archiving Vendor Comparison by CommVault Systems, Inc.

February 2014 - (Free Research)
Access the following white paper to uncover the Magic Quadrant for enterprise information archiving. Get a firsthand look at 22 leading vendors as well as the strengths, weakness, and offerings of each. 
(WHITE PAPER) READ ABSTRACT |

Cisco ONE Enterprise Networks Architecture: An Automated, Application-Aware Foundation for the Modern Enterprise by Cisco (E-mail this company)

October 2013 - (Free Research)
Access this white paper to take your first step toward an adaptable network platform –this enterprise network architecture provides the open, programmable, and application-aware foundation you need for today's mobile and cloud-connected world. 
(WHITE PAPER) READ ABSTRACT |

Mobility And BYOD Insights For Midmarket Enterprises by Cisco (E-mail this company)

April 2014 - (Free Research)
This informative resource takes an in-depth look at the role mobility can play as part of a midmarket enterprise's UC platform and how your organization can streamline management to reap the benefits of BYOD. 
(WHITE PAPER) READ ABSTRACT |

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

Best Practices for ERP Implementation by Epicor Software Corporation

February 2013 - (Free Research)
Enterprise resource planning (ERP) is being used by organizations as the core business management system, but implementation is proving to be trickier than most expected. Read this resource to learn eight essential steps you can take to ensure your ERP implementation initiatives is a success and avoid wasting time, money, and resources. 
(WHITE PAPER) READ ABSTRACT |

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