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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Removing Organizational Barriers for Leveraging Technology Convergence by Cisco Systems, Inc.

March 2011 - (Free Research)
This resource discusses the convergence trend in IT and common organizational barriers to its use. Gain access to strategies and recommendations for converging your network infrastructure today. 
(WHITE PAPER) READ ABSTRACT |

How Convergence Can Make Your Storage More Valuable by HP & Intel®

February 2013 - (Free Research)
This expert E-Guide defines exactly what convergence is, and explores its impact on emerging and evolving technologies. 
(EGUIDE) READ ABSTRACT |

What Storage and Network Convergence Really Means by SearchNetworking.com

March 2011 - (Free Research)
Many network equipment providers are advocating converged networks that bridge storage, data center servers and networking into one fabric with combined protocols. But is it really necessary to implement convergence throughout the network? 
(EZINE)

Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management by Oracle Corporation

January 2013 - (Free Research)
The convergence of a trio of technologies and business practices – social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business. 
(WHITE PAPER) READ ABSTRACT |

The Why, When and How of IT Convergence by Dell, Inc. and Intel®

October 2012 - (Free Research)
Access this exclusive source to learn why and how IT convergence can benefit your business. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Information Governance Online Symposium -- Next Generation Digital Convergence for All by SearchCompliance.com

November 2011 - (Free Research)
Health care organizations are not alone in their efforts to convert physical records to electronic files. In this two part course, hear little-known insight from John Weathington, recognized author and compliance and risk management expert. 
(VIRTUAL SEMINAR) READ ABSTRACT |

What storage and network convergence really means - Europe by SearchNetworking.com

April 2011 - (Free Research)
This issue will investigate how users are addressing convergence in the field, and what their outlook is for the future. 
(EZINE)

Opportunities and Challenges with the Convergence of Data Center Networks by Juniper Networks, Inc.

March 2011 - (Free Research)
Juniper, which continues to be actively involved in both the DCB and FCoE standards setting efforts, has released its first generation of convergence products, and is fully committed to continuing the development of standards and products that will eventually make a fully converged data center network a reality. 
(WHITE PAPER) READ ABSTRACT |

Expert Analysis of Convergence: Market Trends and Major Players by Hitachi Data Systems

September 2013 - (Free Research)
This e-guide examines the latest trends in convergence and takes a look at the newest additions to the evolving marketplace. Find out how hyperconvergence builds on this design principle and discover why experts are convinced this "infrastructure in a box" is here to stay. 
(EGUIDE) READ ABSTRACT |

Fixed-Mobile Convergence 101 by Orange Business Services

August 2009 - (Free Research)
Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now. 
(PODCAST) READ ABSTRACT |

Two Storage Experts Analyze Convergence and Flash Cache by Dell and VMware

March 2014 - (Free Research)
This e-guide goes behind the scenes at the Dell Enterprise Forum as two storage experts explain the roadmap plans of the vendor for their upcoming solutions. 
(EGUIDE) READ ABSTRACT |

Heading for convergence by Dell, Inc. and Intel®

September 2012 - (Free Research)
Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Forrester Thought Leadership White Paper: Exploring the Potential Benefits of End-to-End Convergence of Data Center Networks by Cisco Systems, Inc.

February 2012 - (Free Research)
This whitepaper discloses the results of an evaluation of end-to-end storage area network/local area network (SAN/LAN) networking issues including Fibre Channel over Ethernet (FCoE) adoption. 
(WHITE PAPER) READ ABSTRACT |

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