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Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 15 April 2014: Spies in the VPN by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, the NSA/GCHQ snooping scandal has added to concerns about security of virtual private networks (VPNs) – we find out how IT chiefs should respond. Windows XP support has now ended – we look at what it means for the remaining users. And we examine the benefits of data visualisation tools. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 8 April 2014: Cloud wars by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, cloud users are set to benefit from cheaper services as Google and Amazon start a price war. The mainframe is still not dead yet – we look at 50 years of the IBM mainframe. And we assess the latest attempt to encourage overseas IT experts to fill the UK's skills shortages. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 1 April 2014: Where next for the NHS Care.data programme? by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, healthcare IT experts talk about the next steps for the controversial NHS Care.data plan to create a database of medical records. Is Moore's Law running out? We hear about the future of processor technology. And our latest buyer's guide looks at how data analytics can improve IT security. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 25 March 2014: Get kids coding by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, we examine the latest moves to encourage children to learn to code, to help avoid future skills shortages. Facebook's Open Compute Project is bringing open source to the datacentre – we look at what it means for IT. And we profile Salesforce.com as the SaaS firm celebrates its 15th birthday. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 18 March 2014: Boost productivity with collaboration technology by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, we hear from IT leaders improving collaboration and productivity for employees by using technologies such as unified communications and social media. We report from Mobile World Congress on the latest trends. And we examine how mobile device management tools can help build a trusted BYOD policy. Read the issue now 
(EZINE) READ ABSTRACT |

Computer Weekly storage case studies by ComputerWeekly.com

February 2014 - (Free Research)
Antony Adshead takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly datacentre case studies by ComputerWeekly.com

February 2014 - (Free Research)
Jim Mortleman takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 11 March 2014: Making data flow freely by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, our latest buyer's guide looks at open data and how it can improve public services – and even help prevent a repeat of the recent floods. We report from Cloud Expo on the reasons why public cloud is yet to be embraced by enterprise IT. And we look at the key issues for buying HR software in 2014. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 4 March 2014: How IT brings aid to refugees by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, we talk to the CIO at the UN High Commission for Refugees about the vital role that technology plays in supporting its aid programmes. We hear from IT leaders who are ditching BlackBerry – but moving to Windows Phone instead. And we look at how to choose the best hybrid cloud provider. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 25 February 2014: Banking with dinosaurs – the legacy IT crisis in financial services by ComputerWeekly.com

February 2014 - (Free Research)
In this week's Computer Weekly, we examine the IT problems at high-street banks, and learn how outsourcing led to the loss of key legacy IT skills. We ask what role wearable technology could have in enterprise IT. And we take an in-depth look at the tools for using Microsoft Azure for building hybrid clouds. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 18 February 2014: Swapping notepads for iPads – creating a digital police force by ComputerWeekly.com

February 2014 - (Free Research)
In this week's Computer Weekly, we examine the new digital strategy at the Metropolitan Police, as the London force puts technology at the heart of crime fighting. IBM is spending $1.2bn developing cloud datacentres – we assess the plans. And we ask how the NSA web surveillance revelations are affecting IT security strategies. Read the issue now. 
(EZINE) READ ABSTRACT |

Future Proofing Your Mobile Computers: How the Features You Select Now Can Protect & Extend Your Investment Years into the Future by Intermec

May 2011 - (Free Research)
This white paper explains how the features and options available for ruggedized mobile computers used in warehousing and distribution can extend the time they can perform in warehouses and distribution centers. It also provides guidance on how to make decisions that will protect your investments by meeting user needs today and into the future. 
(WHITE PAPER) READ ABSTRACT |

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