Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 

Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 

Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 

Check out this software demo to see how the IBM Lotus Complete Collaboration Express Starter Pack works in conjunction with Lotus Domino and other applications to provide excellent collaboration capabilities and numerous other benefits. 

Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. 

This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 

This paper examines the Oracle Tuxedo which provides a solid foundation for application services, with strong reliability and transaction integrity, ultra-high performance, linear scalability, and configuration-based deployment. Discover how it runs many of their largest mission-critical systems, including core banking services, and more. 

In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. 

Access this discussion board to get with some of the most relevant tasks related to understanding, setting up, and using Microsoft Exchange Online. It will cover capabilities and operation of Exchange Online, both Standard and Deskless. 

IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative. 

The goal of this white paper is to demonstrate that Genius Project4Domino has a stronger ROI, is better integrated, is rich in features, and is a more cost effective (TCO) alternative - especially for Domino and Lotus Notes users. The comparison benefits for Exchange and other platforms are similar. 

Moving your messaging application to the cloud can help you lower TCO and increase integration by eliminating the need to maintain an in-house email system. Learn how you can enjoy a full suite of email, calendaring, sharing and document management abilities on any desktop or operating system with a cloud-based platform.