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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Make Better Decision Faster with Business Analytics on IBM Power Systems by IBM

April 2014 - (Free Research)
The following white paper explores how you can enable your business analytics to perform faster by pairing it with the right systems architecture. See how by doing this you can create a scalable analytics solution that can deliver on speed, accuracy, and more. 
(WHITE PAPER) READ ABSTRACT |

Content Analytics and the High Performing Enterprise by IBM

April 2014 - (Free Research)
The following white paper explores the business need for content analytics as well as the various pain points that could cause issues during implantation. Learn what components are necessity for smooth operations, how to extract insights, and more. 
(WHITE PAPER) READ ABSTRACT |

Power of Cloud Executive Brief by IBM

July 2013 - (Free Research)
Hear from your peers as they reveal the game-changing IT strategies powered by the cloud they are utilizing to optimize, innovate and disrupt today's traditional business models. Review recent survey results from over 500 IT and business execs around the globe inside. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing in the Midmarket: Assessing the Options by IBM

December 2011 - (Free Research)
This white paper discusses strategies for midsize businesses to select and implement the most appropriate cloud deployment strategy for their organization that allows for an integration of business IT priorities. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing for Midsize Business: Delivering Innovation and Efficiency whitepaper by IBM

January 2011 - (Free Research)
Read this white paper as it discusses the benefits for midsized businesses to implement cloud computing such as reducing IT complexity and accelerating business value. 
(WHITE PAPER) READ ABSTRACT |

How Cloud Changes the Game for Line of Business Managers in Midsized Companies by IBM

April 2012 - (Free Research)
Cloud portfolios offer extensive adaptability that will help maximize the value of business applications. This white paper dives into the depth of cloud portfolios and the breadth of options to better assist your midsized business. 
(WHITE PAPER) READ ABSTRACT |

One Size Shouldn't Fit All: Achieving Partner Engagement with Flexible B2B Integration by IBM

August 2012 - (Free Research)
Did you know that while 73% of executives say B2B integration is key to business success, only 17% believe they've actually achieved this goal? If you're struggling to manage a complex value chain of partners, suppliers, customers, and distributers, the right B2B integration tools may be the answer to your woes. 
(WHITE PAPER) READ ABSTRACT |

Making a Business Case for Fraud Prevention Technology by IBM

December 2013 - (Free Research)
This guide makes an effective business case for fraud-prevention technology and evaluates the true impact of fraud on various financial institutions. 
(WHITE PAPER) READ ABSTRACT |

B2B cloud integration A strategic approach to optimizing your value chain by IBM

September 2013 - (Free Research)
This e-book presents an overview of the B2B integration landscape: its challenges, its opportunities, and the approaches that leading organizations follow in developing a robust and scalable EDI solution. 
(WHITE PAPER) READ ABSTRACT |

Orange Business Services by IBM

December 2012 - (Free Research)
This informative guide explores Orange Business Services, a leader in communications technology, and outlines how their Secure My Device solution can help manage and secure mobile endpoints. 
(CASE STUDY) READ ABSTRACT |

Big data and analytics for a holistic customer journey by IBM

August 2013 - (Free Research)
In the modern business world, customer experience is everything. To re-align your customer-engagement initiatives around this new reality, you will need a clear roadmap for where to start and how to proceed. Access this white paper today for discussion and case studies on how you can use big data analytics to enhance experience. 
(WHITE PAPER) READ ABSTRACT |

Enterprise big data deployments: A cost-benefit comparison by IBM

August 2013 - (Free Research)
This valuable resource compares the costs, benefits, and risks of two different enterprise big data deployments, providing the insight you need to drive big data success. 
(WHITE PAPER) READ ABSTRACT |

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