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Performance Management Isn’t Only for Executives by Information Builders
September 21, 2012 - (Free Research)
In today's highly competitive environment, it is paramount that businesses utilize reliable, real-time data in order to improve decision-making and overall performance – but 42% of organizations are dissatisfied with their current practices. Read on to learn how to improve your performance management and business intelligence strategies today.
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HR reporting tools: Realize smarter staffing, planning, and budgeting by Ultimate Software
February 27, 2012 - (Free Research)
With proper business intelligence (BI) tools, human resources (HR) is empowered to gain insight into the company's workforce and thus improve overall business efficiency and financials. Read this e-guide for tips on making the most of your workforce data to make educated business decisions.
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Calculating Earned Business Value for an Agile Project by CollabNet
July 13, 2010 - (Free Research)
In this paper, CollabNet’s Dan Rawsthorne defines Earned Business Value (EBV), a new metric for Agile projects that replaces standard Earned Value Analysis (EVA) metrics. With EBV, Agile teams see a clearer picture of a project’s progress, which can be used to strategically adapt to evolving business conditions.
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IBM Cognos Online Conference for Retailers and Manufactures by IBM
October 21, 2009 - (Free Research)
This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.
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The 10 Best Practices for Performance Management by Gomez
August 03, 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.
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Sybase IQ 15: Smarter Analytics by Sybase, an SAP company
August 01, 2009 - (Free Research)
Businesses today are facing a very different kind of competition that is rooted in extensive data analysis and demonstrated in decision making that is fast, comprehensive, and based on factual information. In this environment, Sybase IQ shines as a highly optimized analytic server.
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Cost-Effective Business Intelligence as a Service by Information Builders
December 05, 2011 - (Free Research)
This paper discusses the key requirements for successfully building and deploying SaaS-based business intelligence (BI) applications for external users. It also explains which BI platform is ideal for companies seeking to make vital, timely corporate information available outside the firewall.
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Practical Business Process Improvement by Progress Software, Inc.
March 03, 2011 - (Free Research)
The promise of BPM is to make business more efficient and deliver that ever elusive continuous improvement. This is a challenge for all businesses. The key question remains, “How can I know what needs to be improved?” This paper will shed light on how to continuously improve business processes in order to stay competitive.
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Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor
February 14, 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.
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Editorial Tip: CRM Expert Predictions for 2011 by Infor
February 14, 2011 - (Free Research)
With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
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Hilton Reservations Worldwide by Aspect
March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
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The Age of Electronic Ticketing by Hexaware Technologies
May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.
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The Top Five Myths of IP Communications by Cisco Systems, Inc.
February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact
October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
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Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.
June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.
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The Truth About Mobile Business Intelligence by Information Builders
August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage.
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Oracle Tuxedo 12c Datasheet by Oracle Corporation
December 2012 - (Free Research)
This paper examines the Oracle Tuxedo which provides a solid foundation for application services, with strong reliability and transaction integrity, ultra-high performance, linear scalability, and configuration-based deployment. Discover how it runs many of their largest mission-critical systems, including core banking services, and more.
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6 Key Metrics for Measuring Lean Success by Infor
September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives.
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Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc.
March 2013 - (Free Research)
This resource explains the importance of clear metrics and powerful analytics in a successfully performance management strategy. Continue on to discover how these principles can help you better manage an ever-changing supply chain in a highly volatile world.
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Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK
April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
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