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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Virtualization Capabilities Drive Taco Inc. to Choose Syncsort for Data Protection by Syncsort October 21, 2009 - (Free Research) Because their data center was reaching its physical limits, Taco, Inc. found their backup and restore processes getting noticeably slower. With their exposure to IT disaster scenarios a distinct reality, they turned to Syncsort for their data protection needs.  (CASE STUDY) READ ABSTRACT |

eGuide: Server Virtualization and Storage: Channel Opportunities Explored by Dell, Inc. and Intel October 09, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchITChannel.com and Dell, you will discover how solution providers are finding significant revenue opportunities in the consulting, planning, deployment and management of server virtualization and networking projects.  (EGUIDE) READ ABSTRACT |

Case Study: AAAntivirus Protects its Clients with Panda Cloud Office Protection by Panda Security November 20, 2009 - (Free Research) Read this case study to learn how AAAntivirus achieved cost savings, heightened security, expanded business opportunities, and enhanced customer loyalty by installing Panda Cloud Office Protection.  (CASE STUDY) READ ABSTRACT |

How to Sell Network Security to the Retail Industry by WatchGuard Technologies, Inc. June 01, 2009 - (Free Research) This white paper discusses the nature of the retail marketplace moving forward and identifies the drivers behind retailers’ interest in data, network, and transaction security. Learn who the key decision makers in retail really are and find out how they play different roles depending on their size.  (WHITE PAPER) READ ABSTRACT |

Security in the Channel: Hot Topics in 2009 by Sophos Inc. November 25, 2009 - (Free Research) Over the last year, the security space has seen a doubling in malicious code and a sharp increase in preventable data breaches. In this podcast, get details on some of the hottest security issues including Windows 7 security, the adoption of Sharepoint, and the security of social networking sites.  (PODCAST) READ ABSTRACT |

Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program by Dell, Inc. and Intel May 01, 2009 - (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.  (CASE STUDY) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT)

Podcast- Offering the Cloud to your Clients by Google Apps Authorized Reseller Program September 25, 2009 - (Free Research) In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.  (PODCAST) READ ABSTRACT |

The Responsive Supply Chain: Managing Market Events in the Consumer Goods Industry by SAP AG September 18, 2008 - (Free Research) This report focuses on the market events that impact demand. It explains the six market event categories that cannot be controlled but can be effectively managed if the right processes and technologies are in place.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP AG January 01, 2007 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.  (WHITE PAPER) READ ABSTRACT |

Ensuring Successful Manufacturing Execution in the Fabless Semiconductor Model by SAP AG September 17, 2008 - (Free Research) The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model.  (WHITE PAPER) READ ABSTRACT |

Beyond Supply Chain Visibility: Response Management Is the Key by SAP AG September 17, 2008 - (Free Research) Supply chain visibility ranks as one of the top two application focus areas for companies as part of their supply chain technology investment plans. Supply chain executives view visibility as the main goal for supply chain executives within supply chain initiatives. Read this paper for more.  (WHITE PAPER) READ ABSTRACT |

Data Protection Market Drivers and Channel Opportunities by Sophos Inc. November 25, 2009 - (Free Research) Join Andy Briney and Chris Doggett as they provide insight into the reseller opportunities in data leak protection and endpoint security. In this videocast get answers to your biggest data leak protection reseller questions, including how a partner can differentiate themselves and what a VAR should consider when searching for a solution.  (VIDEO) READ ABSTRACT |

Sun Unified Storage Simulator 2009 by Sun Microsystems, Inc. November 2008 - (Free Research) The Sun Unified Storage Simulator is provided as either a VirtualBox or VMware virtual machine that provides a simulated experience of a Sun Storage 7000 Unified Storage System with 16 simulated disk drives.  (TRIAL SOFTWARE) READ ABSTRACT |

Extracting Value from Enterprise Log Data by ArcSight, Inc. November 2008 - (Free Research) This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools.  (WHITE PAPER) READ ABSTRACT |

eGuide: Meshing Virtual Machine and Physical Systems Management by Dell and Microsoft December 2008 - (Free Research) This paper explains, how to provide adequate network redundancy and isolation, adaptive automation practices for high availability and the best tools to eliminate separate virtual and physical management structures.  (EGUIDE) READ ABSTRACT |

Dell High Availability Solutions Guide for Microsoft Hyper-V by Dell and Microsoft December 2008 - (Free Research) This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments.  (WHITE PAPER) READ ABSTRACT |

Using Virtualization for Testing and Development Environments by Dell and Microsoft December 2008 - (Free Research) In this podcast, virtualization expert Anil Desai talks with WhatIs.com's Alex Howard about the many ways virtualization can be used to improve software testing and development.  (PODCAST) READ ABSTRACT |

Virtualization 101 by Dell and Microsoft December 2008 - (Free Research) In this podcast, virtualization expert Anil Desai provides an easy-to-understand primer on virtualization that will quickly bring any listener up to speed on the topic.  (PODCAST) READ ABSTRACT |

eGuide: Hyper-V - Microsoft's Approach to Server Virtualization by Dell and Microsoft December 2008 - (Free Research) In this informative E-Guide learn specifically how Hyper-V is designed to meet high availability requirements, how this technology is being used at the hardware level, role of a 64-bit operating system with virtualization and more.  (EGUIDE) READ ABSTRACT |

Introducing the PowerEdge M805 and PowerEdge M905 Blade Servers by Dell and Microsoft December 2008 - (Free Research) Dell PowerEdge M805 and PowerEdge M905 fullheight blade servers are designed to deliver outstanding performance in virtualized and database-intensive environments.  (TECHNICAL ARTICLE) READ ABSTRACT |

HotSchedules Customer Case Study by Dell and Microsoft December 2008 - (Free Research) In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs.  (CASE STUDY) READ ABSTRACT |

Comparing Deduplication Approaches: Technology Considerations for Enterprise Environments by SEPATON June 2008 - (Free Research) Deduplication has become an essential tool to control exponential data growth. This article will describe the techniques being used today to deduplicate data and will highlight considerations for choosing the best technology for your environment.  (WHITE PAPER) READ ABSTRACT |

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