InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
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Forrester Research: Web Content Management for External Sites by SDL Tridion August 2008 - (Free Research) Read this white paper to discover how to implement comprehensive Web Content Management (WCM) to establish an effective Web presence. Explore the steps necessary for managing and delivering persuasive content experiences.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Gilbane Group Research Report: Social Media & Collaboration Trends - 2008 by EMC Corporation. August 2008 - (Free Research) Read this report to learn more about key industry tends for collaboration and social media, the best practices driving this emerging market segment, and how to identify the principle players in this market.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Key Issues in Messaging Archiving by Sunbelt Software. September 2008 - (Free Research) This document describes key issues in the archiving industry, including some of the reasons for archiving messages and some of the drivers in the industry.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation. February 2008 - (Free Research) This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Collaboration: Creating Value through Content, Context and Process by EMC Corporation. May 2008 - (Free Research) One of the key features of an enterprise collaboration solution is that it can be applied to many areas or processes in the enterprise or value network, and adds value no matter what the industry is.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) Join us for this informative Webcast and take a closer look at what's involved in making sure your infrastructure meets the basic requirements for Unified Communications.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Global Green IT Attitude & Action: Survey Report by Info-Tech Research Sponsored by: TANDBERG January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Presentation Transcript: Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) This paper highlights research from IDC Senior Research Analyst Nora Freedman and advice on what needs to happen before you start the UC journey. It takes a closer look at what's involved in making sure your infrastructure meets the basic requirements.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global Manufacturing Operations Management by Apriso Corporation September 2008 - (Free Research) Manufacturing operations main goal is to reduce the total cost of manufacturing. This paper explains how such a platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Case for Server-Based Messaging Security Solutions - Webcast by Sunbelt Software. August 2008 - (Free Research) What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution?  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Increase First Contact Resolution: The Key to Superior Support by Citrix Online-GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Increasing Business Agility with Unified Communications by Accela Communications September 2008 - (Free Research) Join these experts and your colleagues today for an informative and timely discussion and learn the ins and outs of unified communications and how your organization can benefit.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation. September 2008 - (Free Research) This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Case for Server-Based Messaging Security Solutions- Podcast by Sunbelt Software. August 2008 - (Free Research) What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution?  (PODCAST) READ ABSTRACT | GO TO PODCAST

Issues in Performance Management for Chief Information Officers: Insights from BusinessWeek Research Services and SAS by SAS Institute Inc. September 2008 - (Free Research) SAS provides the broadest, deepest range of offerings for performance management.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Ten Tips to Stay Competitive by Cisco Systems, Inc August 2008 - (Free Research) Read this whitepaper to learn 10 tips for using network technology to help your business work more efficiently. Discover how to cut costs, improve customer satisfaction, and stay ahead of the competition.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Impact of Messaging and Web Threats: An Osterman Research Report by Sunbelt Software. March 2008 - (Free Research) Messaging, internal and Web-based threats are increasing in number and severity. To counter these threats, Trend Micro delivers solutions that provide multi-layered threat protection with in-the-cloud, gateway, server, and desktop security.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation. March 2008 - (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Why Video Is Strategic in Financial Services by TANDBERG. March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Roundup of Business Intelligence and Information Management Research, 1Q08 by Actuate Corporation. July 2008 - (Free Research) This document provides a roundup of 1Q08 (and some earlier) research and toolkits for IT leaders on the topic of business intelligence (BI) and information management.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Thriving in an Economic Downturn by Avaya, Inc August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Optimizing Business Benefits through the Oracle / HP Partnership by Oracle Corporation. August 2008 - (Free Research) This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

A Guide to Understanding Messaging Archiving by Sunbelt Software. February 2008 - (Free Research) Messaging archiving can satisfy a wide range of legal compliance, regulatory, storage management, knowledge management and other problems. This white paper discusses several reasons to implement a messaging archiving system.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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