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Seven Trends Driving Effectiveness in the Contact Center by Avaya

April 30, 2013 - (Free Research)
Customers want to use social media, video, instant messaging and more to contact you - and they want to do it quickly. In this resource, check out seven key trends that are driving effectiveness in the contact center. 
(WHITE PAPER) READ ABSTRACT |

eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor

April 09, 2009 - (Free Research)
Sales departments are under increased pressure during these difficult times, as converting leads, moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales teams in 2009, according to recent research from the sales consultancy firm CSO Insights. 
(EBOOK) READ ABSTRACT |

2014 Data Center Planning Guide by TechTarget

March 18, 2014 - (Free Research)
Complete this brief systems management research questionnaire and – immediately upon completion – you'll gain access to the definitive 2014 Data Center Planning Guide, which focuses on cutting costs, leveraging virtualization to increase utilization, extending the life of existing systems and more. 
(RESOURCE)

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing and Application Performance Management: IT Effectiveness in Delivering Business Services by CA Technologies.

October 2010 - (Free Research)
This publication, enhanced by Gartner research, reveals how to take a proactive IT approach which ensures visibility and control during the adoption of virtualization and cloud environments. 
(NEWSLETTER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce by Kronos Incorporated

March 2009 - (Free Research)
A sound measurement framework is something every manufacturer would like to have. Yet today, most measurement systems focus on machinery effectiveness or production output. 
(WHITE PAPER) READ ABSTRACT |

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP AG

June 2009 - (Free Research)
The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study. 
(WHITE PAPER) READ ABSTRACT |

Achieving Value in Healthcare Through Efficiency and Effectiveness by Dell, Inc.

June 2012 - (Free Research)
this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens. 
(WHITE PAPER)

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Effective B2B Integration by ComputerWeekly.com

September 2012 - (Free Research)
Date Vile identifies 6 key factors to help businesses integrate their supply and demand chains more effectively. 
(ANALYST REPORT) READ ABSTRACT |

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc.

November 2008 - (Free Research)
Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results. 
(WHITE PAPER) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation

August 2008 - (Free Research)
This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. 
(WHITE PAPER) READ ABSTRACT |

Sales Intelligence: The Secret to Sales Nirvana by IBM

January 2009 - (Free Research)
Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions. 
(WHITE PAPER) READ ABSTRACT |

Beyond the Hype: Real-world APT Solution Testing by NSS Labs by Fortinet, Inc.

April 2014 - (Free Research)
This resource provides a thorough analysis of the Fortinet FortiSandbox 3000D v1.2 breach detection system. It looks at aspects like the effectiveness, performance and TCO of the solution and finds it to be an effective way to detect breaches and breach attempts. 
(WHITE PAPER) READ ABSTRACT |

Global Security Report 2011 by Trustwave

January 2011 - (Free Research)
In 2010, SpiderLabs performed more than 220 investigations worldwide. In 85% of the investigations, a system breach was confirmed. Of those entities in which a system breach was confirmed, 90% involved the actual theft of sensitive data, representing criminals’ effectiveness in extracting data once system access is obtained. 
(WHITE PAPER) READ ABSTRACT |

The Future of Lead Management: A Step-by-Step Guide by LeadLife Solutions

July 2013 - (Free Research)
In this insightful resource, explore how to adapt your marketing and sales processes in order to meet the needs of the modern buyer and learn the three most important changes you need to make to increase marketing and sales effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Analysis of IBM XIV Storage: Customer Performance Experiences by IBM

June 2013 - (Free Research)
This white paper summarizes real user insights from 9 users of IBM's XIV storage system. Research focused on the system performance and flash-caching ability through a series of interviews with these users. 
(WHITE PAPER) READ ABSTRACT |

IT Handbook: Energy Efficient Cooling by SearchDataCenter.com

August 2011 - (Free Research)
This expert handbook explains how to set up a data center cooling monitoring system, looks at how increasing server inlet temperatures can optimize cooling efficiency and outlines methods for building hot-aisle/cold-aisle containment systems. 
(EBOOK) READ ABSTRACT |

Energy Efficient Cooling: IT Handbook by APC by Schneider Electric

April 2010 - (Free Research)
In this e-book, you'll learn about setting up a cooling monitoring system, optimizing data center cooling efficiency, using hot aisle/ cold aisle containment systems, and economizer selection and implementation. 
(EBOOK) READ ABSTRACT |

Smart Process Applications Evaluation, Q2 2013 by OpenText

April 2013 - (Free Research)
This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. 
(WHITE PAPER) READ ABSTRACT |

The Power of Participation by Cisco Systems, Inc.

October 2010 - (Free Research)
Join us from 10 a.m. - 11:15 a.m. PT (1 p.m. - 2:15 p.m. ET) on October 5 for a live online event and the Cisco 3D Borderless Challenge. 
(WEBCAST)

Messaging Security: Understanding the Threat of eMail and IM Attacks by Symantec Corporation

November 2006 - (Free Research)
Mike Cobb, Founder and Managing Director of Cobweb Applications Ltd., investigates the severity of phishing and IM virus threats, and spends time assessing the effectiveness and requirements of unified messaging security products. 
(PODCAST) READ ABSTRACT |

Increase Productivity and Effectiveness of Merchandising Audits with the MC35 by Motorola, Inc.

March 2007 - (Free Research)
The MC35's built-in durability delivers reliable performance, even with all day every day use in the retail store. 
(WHITE PAPER) READ ABSTRACT |

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