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Five Steps to Ensuring a Successful VoIP Migration by inContact

September 22, 2010 - (Free Research)
This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you. 
(WHITE PAPER) READ ABSTRACT |

Research Reveals Analytics Pays Back 10:1 ROI by IBM

January 09, 2014 - (Free Research)
Access the following report from Nucleus Research to learn how companies that successfully implement a BI and predictive analytics solution average about $10.66 ROI on every dollar spent. Discover what you can do to achieve the same ROI, how you can also increase overall data efficiency, and enable a more in-depth view of your entire business. 
(CASE STUDY) READ ABSTRACT |

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
(WHITE PAPER) READ ABSTRACT |

How Unified Communications Pays for Itself by ShoreTel

November 2010 - (Free Research)
In this whitepaper, uncover best practice tips for building a comprehensive business case for unified communications (UC), as well as details about the benefits you will reap and alternate approaches to UC implementation you can implement. 
(WHITE PAPER) READ ABSTRACT |

Optimising your OmniPayments: Consumers, payments and the future by ComputerWeekly.com

September 2013 - (Free Research)
Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. 
(WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

Big Data in Big Companies by ComputerWeekly.com

August 2013 - (Free Research)
The International Institute for Analytics (IIA) and SAS, assess how 20 large firms have deployed analytics to generate value from their big data assets. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc.

May 2010 - (Free Research)
This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud. 
(WHITE PAPER) READ ABSTRACT |

Research report: CEOs discuss HR's role in driving growth by Oracle Corporation

November 2013 - (Free Research)
In this report, find out whether the HR function is forging a close and robust relationship with the CEO, and about the nature of these working relationships. Read on to discover findings from a global survey of over 200 company executives and a series of in-depth interviews with senior execs and experts. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Databases - When it pays to invest by Oracle Corporation

February 2009 - (Free Research)
In today's economic environment, it is imperative that companies begin addressing ways to manage all information assets in an integrated, holistic way. Philip Howard, Research Director for Bloor Research, and Chris Baker, Senior Vice President at Oracle, discuss best practices for obtaining a fully integrated Enterprise Data Management platform. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation

September 2010 - (Free Research)
Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Study Results: Total Economic Impact of an SaaS Enterprise Based Email Management Solution by Mimecast

June 2013 - (Free Research)
This Forrester research report examines and analyzes the total economic impact and ROI of a cloud-based unified email management platform. Learn more about the features and benefits of this SaaS-based email approach based on the 3 key aspects of email archiving, security and continuity. 
(WHITE PAPER) READ ABSTRACT |

Why Compliance Pays: Reputations and Revenues at Risk Research Report by Symantec Corporation

March 2009 - (Free Research)
Based on what is working among organizations with the fewest data losses, this IT Policy Compliance Group report identifies several practices that can assist businesses with improving IT compliance results and reduce business downtime. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com

November 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile payments market opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

Information Governance: Buy Now or Pay Later by CommVault Systems, Inc.

March 2014 - (Free Research)
View the following webcast to hear from Gartner Research Inc. as they reveal why companies need to have an information archiving solution to help maintain compliance, reduce IT costs, and more. 
(WEBCAST) READ ABSTRACT |

Webroot SecureAnywhere Business Endpoint Protection vs. Seven Competitors (February 2014) by Webroot

February 2014 - (Free Research)
This resource outlines testing results of 8 competing endpoint security software products and breaks down how each perform in relation to a wide variety of criteria. 
(WHITE PAPER) READ ABSTRACT |

Automated Processing of Vendor Invoices by Esker Inc.

July 2013 - (Free Research)
View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business. 
(WHITE PAPER) READ ABSTRACT |

Cisco's Unified Computing System vs. IBM Flex System: How Do They Compare? by IBM

November 2012 - (Free Research)
Check out this exclusive resource to find out how Cisco's Unified Computing System measures up against IBM's Flex System, both of which have blade environments. 
(WHITE PAPER) READ ABSTRACT |

Information Governance: Buy Now or Pay Later (6 min clip) by CommVault Systems, Inc.

February 2014 - (Free Research)
View the following webcast to hear from a renowned research firm as they reveal why companies need to have an information archiving solution to help maintain compliance, reduce IT costs, and more. 
(WEBCAST) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

CW+ XpertHR: Computer staff salary survey by ComputerWeekly.com

July 2010 - (Free Research)
Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends. 
(WHITE PAPER) READ ABSTRACT |

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