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The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com

June 18, 2009 - (Free Research)
Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. 
(EBOOK) READ ABSTRACT |

CW+: Special Report on CA Technologies by ComputerWeekly.com

January 01, 2011 - (Free Research)
CA Technologies is one of the world’s largest independent software companies with revenues of $4.4bn (£2.7bn). The IT infrastructure supplier specialises in software products that help users manage their mainframes and distributed computing environments. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Transforming customer service with business analytics by IBM

August 29, 2013 - (Free Research)
This paper describes how business analytics can help customer service departments acquire the information and capabilities to move from being centers that solely field complaints to being a competitive resource that enhances customer experience. 
(WHITE PAPER) READ ABSTRACT |

Achieving PCI compliance with Dell SecureWorks' security services by Dell, Inc.

May 18, 2011 - (Free Research)
It is imperative that your organization meets the security requirements of PCI DSS and other compliance measures in order to ensure that your sensitive data is protected. View this paper to discover how a leading security provider can help secure your network while ensuring compliance. 
(WHITE PAPER) READ ABSTRACT |

AirMagnet WiFi Analyzer by AirMagnet

August 15, 2011 - (Free Research)
AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities. 
(TRIAL SOFTWARE) READ ABSTRACT |

Has Your QSA Let You Down? by Dell SecureWorks UK

May 04, 2011 - (Free Research)
Check out this white paper to learn the different problems organizations have faced with their QSA's, how to recognize these problems, and how to avoid hiring a QSA that will present these problems. 
(WHITE PAPER) READ ABSTRACT |

3 Best Practices for Reducing Exchange Downtime by AppAssure Software, Inc.

March 02, 2009 - (Free Research)
Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 2 August 2011: We examine the calls for radical reform in the relationship between Whitehall and its IT suppliers by ComputerWeekly.com

August 01, 2011 - (Free Research)
With the release of a scathing report on government IT, we examine calls for radical reform in the relationship between Whitehall and its IT suppliers. Also this week, the first part of our Buyer’s Guide to Big Data, and a case study on how Carphone Warehouse improved customer satisfaction by 38% using business process management (BPM) software. 
(EZINE) READ ABSTRACT |

CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com

January 03, 2011 - (Free Research)
Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Gaining Effective Productivity In Release Management by IBM

March 10, 2014 - (Free Research)
"Developers are always surprised when they see how [poorly] their applications perform under load," said J.P. Jackson, a project manager for the State of Michigan. Too often, performance testing happens after the fact, in response to user complaints that the software runs too slowly. So how can this be avoided? 
(EGUIDE) READ ABSTRACT |

Keep Your Enemies Closer - Get Proactive about Security by AT&T Corp

March 01, 2011 - (Free Research)
Forrester Research Inc. guest speaker, Khalid Kark, VP-Research Director, along with Steve Hurst of AT&T, will highlight today's complex enterprise security environments, discuss the latest research on security infrastructure essentials and explain how managed security services can reduce your risk and simplify policy compliance. 
(WEBCAST)

Public complaints case study by SAS

March 21, 2013 - (Free Research)
With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions. 
(CASE STUDY) READ ABSTRACT |

Consumer Satisfaction Benchmarking Report by Aspect

March 07, 2014 - (Free Research)
In this comprehensive report, explore the results of a survey conducted by Vanson Bourne about the current state of customer satisfaction in the UK. Get an inside look at what consumers expect from businesses, how they choose to interact with them, and changing perceptions of customer service. 
(WHITE PAPER) READ ABSTRACT |

Nucleus Research Guidebook: Understanding the Financial value of GRC management by IBM

October 02, 2013 - (Free Research)
View this resource to learn about GRC issues and the potential value deployed by implementing a solution. 
(WHITE PAPER) READ ABSTRACT |

FAQ: Load testing software and application performance management by IBM

October 30, 2013 - (Free Research)
With Agile methodologies come faster deployment cycles and the need for more careful, coordinated and disciplined flow of software from development to quality assurance to production deployment.  In this E-Guide, learn more about gaining productivity in release management. 
(EGUIDE) READ ABSTRACT |

Gaining Effective Productivity in Release Management by IBM

October 17, 2013 - (Free Research)
With Agile methodologies come faster deployment cycles and the need for more careful, coordinated and disciplined flow of software from development to quality assurance to production deployment. In this E-Guide, learn more about gaining productivity in release management. 
(EGUIDE) READ ABSTRACT |

Best Practices for Next-Generation IP Address Management by BT Diamond IP

March 2008 - (Free Research)
This white paper provides IT professionals with a comprehensive guide for how to flawlessly execute tasks for IP management, and recommends best practices for simplifying the IP management process. 
(WHITE PAPER) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks

April 2010 - (Free Research)
Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance. 
(WHITE PAPER) READ ABSTRACT |

Commvault Galaxy, EMC Retrospect Best of the Backup Apps by Storage Magazine

September 2008 - (Free Research)
After being bumped from the top backup and recovery software spot last year by BakBone Software, CommVault's Galaxy returns to the winner's circle. 
(WHITE PAPER) READ ABSTRACT |

Oracle Optimized Solution for Enterprise Cloud Infrastructure by Oracle Corporation

June 2012 - (Free Research)
Through this informative resource, gain insight into recommendations and best practices for optimizing virtualization infrastructures when leveraging Oracle Enterprise Cloud Infrastructure. This practical guide can help you speed deployment while maximizing the benefits of Oracle VM. 
(WHITE PAPER) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 2008 - (Free Research)
Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. 
(CASE STUDY) READ ABSTRACT |

PCI Compliance: Are UK Businesses Ready? by Tripwire, Inc.

April 2010 - (Free Research)
As of September 30, 2010, the Payment Card Industry Data Security Standard (PCI DSS) will apply to organizations in the UK. Recent research reveals that so far only 12 percent of UK organizations that handle credit card data currently have been certified PCI compliant. Read on to learn how your organization should be preparing for September 30th. 
(WHITE PAPER) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc.

July 2009 - (Free Research)
Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies. 
(TRIAL SOFTWARE) READ ABSTRACT |

CW+ Gartner Research: The impact of cloud computing on suppliers in banking by ComputerWeekly.com

July 2010 - (Free Research)
Despite well-publicised concerns regarding security, compliance and data integration issues, banking institutions have begun embracing cloud computing across the services spectrum. 
(WHITE PAPER) READ ABSTRACT |

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