The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.
		ROC Maestro for Open Systems by ROC Software. ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and more... >> Discover more offerings from ROC Software.

ShopVue - Paperless Dispatch with Graphical Sequencer by CASCO Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

PLM "Software as a Service": Improving Product Development Performance for Smaller Manufacturers - An Aberdeen Report by Parametric Technology Corporation (PTC) (E-mail this company) October 2006 - (Free Research) Achieving product profitability in today's innovative environment is tough. Faster product commoditization, outsourcing, and more complex products may defeat efforts to increase profitability. The following Aberdeen report displays some alarming figures that reveal SMEs are missing product development targets that directly impact business results. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT Infrastructure Library (ITIL) version 3 -- Driving business growth through IT by Accenture. June 2008 - (Free Research) Over the last few decades ITIL has established itself as the leading framework for effectively managing IT infrastructures and technology-related services cost-efficiently and reliably. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ROI EVALUATION REPORT: JT FORMAT by Nucleus Research (E-mail this company) December 2006 - (Free Research) The JT format is a flexible format for capturing, sharing, and repurposing 3-D data, like CAD drawings, to enable collaboration across the enterprise. Companies can achieve a positive ROI from adopting the JT format by better managing and sharing information to drive increased productivity, improved partner management, and reduced technology costs. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Enterprise Engineer Drawing Manager Demo by McLaren Software (E-mail this company) January 2008 - (Free Research) Enterprise Engineer (EE) Drawing Manager integrates EE's powerful capabilities into the CAD authoring environment, allowing CAD Operators and Managers to securely create, store and access CAD drawings and other engineering content, and manage this content though common lifecycle tasks such as review and approval to distribution and retirement. (DEMO) READ ABSTRACT | GO TO DEMO

Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company) February 2006 - (Free Research) This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content. (PODCAST) READ ABSTRACT | GO TO PODCAST

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company) December 2005 - (Free Research) A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

BPO 2.0: Rethinking Outsourcing Strategies by Nucleus Research (E-mail this company) November 2006 - (Free Research) BPO 2.0 breaks down the physical constructs of the office or call center and the geographical characteristics of the labor pool to enable companies to outsource jobs to the most qualified worker. BPO 2.0 goes beyond the oft-overused "virtual office" label and instead applies the rules of outsourcing to a distributed labor pool. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Detailed and Standardized Work Instructions Made Easy by Sequence (E-mail this company) Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Nimble Product Design: CAD/CAM/CAE for the Small to Mid-Sized Enterprise by PTC February 2008 - (Free Research) Despite demands for more complex products at lower costs and in less time, best in class Small to Mid-sized Enterprises (SMEs) hit their product development goals 80% of the time. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Application Development Outsourcing: Best Practices for An Emerging Market by TechExcel, Inc. (E-mail this company) April 2007 - (Free Research) Explore the challenges and opportunities of this rapidly-growing market with Forrester Research and TechExcel. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

How to Succeed with Offshore Software Testing When Almost Everyone Else Fails by TESTCo (E-mail this company) August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The New Face of BPM: Incorporating Enterprise Architecture to Maximize Strategic Business Value by Metastorm February 2008 - (Free Research) This Upside Research white paper takes a closer looks at the current growing pains facing many enterprises in the wake of BPM’s popularity. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Bloor Research: Understanding the Complexities of Data Migration by Infosolve Technologies Inc. March 2008 - (Free Research) This paper from Bloor Research is intended to highlight the major issues involved in data migration. Bloor hopes that an understanding of the complexities involved will help readers to understand why data migration needs to have its status elevated. At… (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aberdeen Analyst Report: Nimble Product Design - CAD/CAM/CAE for the Small to Mid-Sized Enterprise by Parametric Technology Corporation (PTC) (E-mail this company) November 2007 - (Free Research) To improve business performance, best in class Small to Mid-sized Enterprises have adopted certain types of processes, organizational traits, knowledge management characteristics and technology. Best in class SMEs hit their product development goals 80% of the time. This report serves as a guide for SMEs seeking to achieve similar business success. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Sequence by Sequence. Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. The Sequence database approach allows manufacturing processes to be easily captured through a simple authoring interface.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Outsourcing Network Security Protection: The Smart Option by Alcatel Lucent January 2008 - (Free Research) This white paper: • Describes the current state of security threats to organizations • Presents the benefits associated with outsourcing security protection • Describes the current most efficient and effective security solutions available from a managed security service provider (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

New Business Models for Converging Communications - Transforming the Enterprise by Alcatel Lucent January 2008 - (Free Research) As networks converge, corporate technology is evolving and becoming more complex. Converged voice, data, and video communications are fundamental to achieving the CEO's desired business value, and must be designed to integrate with business processes. This transformation creates new network and operations management challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

10 Reasons to Worry if You're Using CRON by ROC Software (E-mail this company) October 2006 - (Free Research) It's expensive to maintain CRON on every server. It's a drain to log into machine after machine, sifting through log files and scripts to track tasks. But, did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PTC- Product Lifecycle Management On Demand for Small & Mid-Sized Companies by Parametric Technology Corporation (PTC) (E-mail this company) Go from design to production faster & more efficiently with PTC Product Lifecycle Management (PLM) on Demand. Drive smarter business decisions across extended product development teams with PTC's quick, easy, & affordable solutions. Accelerate product development cycles, reduce waste, & improve collaboration with faster time to return on investment  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Service Lifecycle Management for IT Equipment - Tackling the Profitability Crunch by Astea International Inc. (E-mail this company) August 2005 - (Free Research) The IT Equipment Service market is riddled with complexity, plagued by competition & challenged by shrinking margins. This paper provides insight from recent conversations with leading service companies to discover how SLM principals are being used to combat the complexity, growing competition & shrinking profit margins in the IT Services Industry (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Emerging Media Series: The Influence of Podcasts on B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

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