Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.

Supermarketer Tracks Real Estate Data in Real Time by AMTdirect. May 2008 - (Free Research) Stop & Shop/Giant chose North Carolina based AMTdirect's Property Management solution because it was the only company able to provide "the unified, centralized solution" for managing multiple assets. (WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc February 2008 - (Free Research) The Cisco Unified Communications system has eliminated the need for a separate intercom system, as well, employees can now send a page to any one of the three locations by using their Cisco Unified IP Phones to dial a special number. (CASE STUDY) READ ABSTRACT |

Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off by Visiprise August 2008 - (Free Research) Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business. (WHITE PAPER) READ ABSTRACT |

Finance, Supply Chain Management System Saves Auto Parts Manufacturer U.S.$750,000 by Microsoft Dynamics. June 2008 - (Free Research) Canadian General-Tower (CGT) is a Canadian auto parts manufacturer that produces vinyl fabric and interior trim products for approximately 85 percent of cars and light trucks produced in North America (VIDEOCAST)

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks (E-mail this company) November 2007 - (Free Research) Today’s businesses must operate in a drastically changing environment. Forrester has found that most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester Consulting online survey of 300 IT decision-makers and influencers in North America. (ANALYST REPORT) READ ABSTRACT |

Magic Quadrant for Managed and Professional Network Service Providers, North America by Dimension Data. August 2008 - (Free Research) This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure. (ANALYST REPORT) READ ABSTRACT |

Global Green IT Attitude & Action: Survey Report by Info-Tech Research Sponsored by: TANDBERG January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. (ANALYST REPORT) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (WHITE PAPER) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI. VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Tableau Customer Case Study by Tableau Software. August 2008 - (Free Research) While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America’s were discouraged by the complexity and cost of the BI solutions available, so to overcome with it they deployed Tableau Desktop solution. (CASE STUDY) READ ABSTRACT |

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT)

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award by RADVISION June 2008 - (Free Research) Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION. (WHITE PAPER) READ ABSTRACT |

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE)

Six Secrets for Effectively Managing a Customer Support Organization by EnterpriseWizard Inc. July 2008 - (Free Research) This white paper discusses key strategies for maintaining an effective customer support organization. (WHITE PAPER) READ ABSTRACT |

From Concept to Customer: Winning Web Strategies for Small Business by BuyDomains.com June 2008 - (Free Research) Launching a successful Web site is one of the single most important steps any small business can take, but doing it well does require planning, investment and commitment to the long-term. (WHITE PAPER) READ ABSTRACT |

Don't Let Wireless LAN Security Be the Weakest Link in Your IT Infrastructure by Wave Systems February 2008 - (Free Research) The objective of this paper is to review the state of wireless network security in today's North American enterprises, detailing common attacks & the techniques used to thwart them. The cost of implementing wireless networks with inadequate... (WHITE PAPER) READ ABSTRACT |

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software (E-mail this company) Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available.  (SOFTWARE PRODUCT)

SDL Tridion Leads In WCM For External Sites by SDL Tridion June 2008 - (Free Research) SDL Tridion Content Manager R5.2 offers agraphical tool set that enables business analysts and power users to administer Web sites. SDL Tridion also offers powerful out-of-the-box functionality for creating personalized site experiences. (WHITE PAPER) READ ABSTRACT |

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT)

Presentation Download: Reducing Primary Storage Costs by Storwize March 2008 - (Free Research) Capacity optimization is a practical way to address data growth, thus reducing your storage costs. Explore this presentation download for an outline on the importance of capacity optimization and how it works to simplify management, lower costs… (WHITE PAPER) READ ABSTRACT |

Reducing Primary Storage Costs by Storwize March 2008 - (Free Research) In last few years there has been an abundance of information on secondary or capacity optimized storage. This webcast explores a paradigm shift in technology, primary storage optimization, and contrasts this with secondary storage optimization. (WEBCAST) READ ABSTRACT |

Podcast: Reducing Primary Storage Costs by Storwize March 2008 - (Free Research) In last few years there has been an abundance of information on secondary or capacity optimized storage. This webcast explores a paradigm shift in technology, primary storage optimization, and contrasts this with secondary storage optimization. (PODCAST) READ ABSTRACT |

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT)

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