Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks. 

Development and change within the IT infrastructure can be a very demanding and frustrating task. Access this exclusive resource now to learn the value of an automated and centralized end-to-end change management application. 

During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012. 

This case study highlights how one company used cutting-edge software tools and training to help streamline service management and turn it from a bottleneck into a smoothly running operation that was more responsive to users' needs but without bloating costs or stretching precious IT staff resources. 

This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 

View this video to explore how a flexible, layered approach to security can help mitigate risks. Discover how risk-based authentication can secure the authentication process across multiple devices and how it can intelligently request step-up authentication when appropriate. 

This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. 

This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them. 

Enhance productivity for your executives and give them access to common workflow requests that sometimes takes days to get their attention by allowing them to approve/deny common requests for travel, expenses, purchases or vacations right from their BlackBerry device.