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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Business Outcomes of SOA by Hewlett-Packard Company

April 2008 - (Free Research)
This research provides guidance to clients seeking a structured approach to planning and initiating the series of activities through the first, sensitive steps of the long journey to companywide SOA enablement. 
(ANALYST REPORT) READ ABSTRACT |

Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems

August 2008 - (Free Research)
This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels... 
(WHITE PAPER) READ ABSTRACT |

Address Performance Management Challenges In the Small and Medium Enterprises by Riverbed Technology, Inc.

April 2013 - (Free Research)
Businesses of all sizes are challenged with ensuring their applications perform, yet, performance management solutions that understand the full performance picture traditionally have been focused on the needs of very large enterprises. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Network Performance Management Mistakes & How to Avoid Them by Netcordia

August 2009 - (Free Research)
This whitepaper will look at five of the most common mistakes when it comes to network performance management and discuss how IT organizations can get ahead of the curve by automating network management and giving the appropriate level of visibility to different levels of IT staff. Read on to learn how your organization can fix these mistakes. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent

August 2008 - (Free Research)
This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support. 
(WHITE PAPER) READ ABSTRACT |

Gartner Report: Vendors in Application Aware Network Performance Management Space by Riverbed Technology, Inc.

April 2012 - (Free Research)
Application-aware network performance management (NPM) products provide deep views into apps and use patterns, and user-centric performance views. Network packet broker (NPB) products ease implementation and management of NPM and related technologies.   Download this vendor analysis to learn about the expanding NPM and NPB markets. 
(ANALYST REPORT) READ ABSTRACT |

Controlling and Managing Security with Performance Tools by Ipswitch WhatsUp Gold

March 2011 - (Free Research)
This article examines what management tools are needed to provide functionality to your IT security needs with no additional overhead or expenditure. These tools are often already in place to provide performance management and monitoring. 
(WHITE PAPER) READ ABSTRACT |

Controlling and Managing Security with Performance Tools by Ipswitch WhatsUp Gold

March 2011 - (Free Research)
This article examines what management tools are needed to provide functionality to your IT security needs with no additional overhead or expenditure. These tools are often already in place to provide performance management and monitoring. 
(WHITE PAPER) READ ABSTRACT |

Network Performance Management Comes of Age by Riverbed Technology, Inc.

April 2013 - (Free Research)
Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Global Business Xchanging Shares Results of Proactive IT Operations Implementation by BMC Software, Inc.

March 2010 - (Free Research)
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

ESG - The Importance of Performance Management in Software-defined Networking by Riverbed Technology, Inc.

October 2012 - (Free Research)
Organizations today face the daunting task of deploying new network architectures to keep pace. Discover how Riverbed Technology and VMware have joined forces to help address these problems and make it easy to deploy and manage VXLAN overlay networks in highly virtualized data centers in this report from The Enterprise Strategy Group (ESG). 
(WHITE PAPER) READ ABSTRACT |

Microsoft® SQL Server® 2008 R2 Parallel Data Warehouse and Fast Track Data Warehouse Run on Intel® Xeon® Processors by Intel and Microsoft

March 2011 - (Free Research)
Microsoft and Intel are now ready to help organizations turn a new page in data warehousing. Using Microsoft® SQL Server® 2008 R2 Enterprise, you can now quickly deploy small data warehouses or data marts with the Microsoft Fast Track Data Warehouse option. 
(WHITE PAPER) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM

January 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Making the Back Office Pay by Aspect

March 2013 - (Free Research)
42% of contact center decision-makers say they're unable to effectively manage end-to-end workflow of customer interactions, and one of the main reasons for this is sub-par back-office processes. In this resource, explore how improving back-office staff utilization and performance results in more accurate, timelier responses to customer queries. 
(WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc.

October 2008 - (Free Research)
Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 
(WHITE PAPER)

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
(WEBCAST) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Mitigating the Risks of IT Change by Riverbed Technology, Inc.

December 2011 - (Free Research)
Riverbed® Cascade® is an application-aware network performance management solution with built-in application discovery and dependency mapping capabilities. Cascade quickly provides a complete and accurate inventory of the IT environment, including an understanding of how services and their underlying infrastructure impact the business. 
(WHITE PAPER) READ ABSTRACT |

STA Travel’s Increases Website Performance 50% with Riverbed by Riverbed Technology, Inc.

November 2011 - (Free Research)
Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed Stingray Traffic Manager to quickly improve the website’s performance and uptime, and provide a superior online experience for its customers. 
(CASE STUDY) READ ABSTRACT |

E-Book: Unlocking the value in SAP Solution Manager by Cisco Systems, Inc.

December 2010 - (Free Research)
In this e-book, readers will learn how to uncover the value in Solution Manager, and use the tool not only to benefit IT operations, but help advance business goals as well. 
(EBOOK)

EMC Documentum Archive Services for SAP by EMC Corporation

May 2008 - (Free Research)
Documentum Archive Services for SAP is a lightweight, certified SAP archiving solution, directly connected to EMC Centera and other EMC storage. 
(WHITE PAPER) READ ABSTRACT |

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