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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management by BMC Software, Inc.

June 15, 2009 - (Free Research)
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... 
(WHITE PAPER) READ ABSTRACT |

Increasing Operational Efficiency: enabling end-to-end change by CA Technologies.

September 01, 2010 - (Free Research)
Development and change within the IT infrastructure can be a very demanding and frustrating task. Access this exclusive resource now to learn the value of an automated and centralized end-to-end change management application. 
(ANALYST BRIEF) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Constellation Energy Group by EMC Corporation

June 2008 - (Free Research)
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications. 
(WHITE PAPER) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Business Mashups: Addressing the Long Tail of Applications Development by SERENA Software, Inc.

December 2007 - (Free Research)
A mashup is a web application that combines data from more than one source into a single integrated tool. Learn how Business Mashups can help Business Owners and IT unlock the potential found in this so-called "long tail" of applications. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Major Grocer Upgrades HR Processes by IBM

December 2010 - (Free Research)
This case study explains how when a major grocer needed to keep pace with hiring needs because of rapid growth and they needed to ensure consistent and timely response to HR events they turned to Lombardi Teamworks® to help them extend their processes out to the local stores and to efficiently manage HR requests. 
(CASE STUDY) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

E-Discovery, Case Management & Litigation Hold: Comprehensive Archive and Search Capability to Meet Legal and Regulatory Requirements by Mimecast

August 2010 - (Free Research)
Mimecast Unified Email Management™ is a cost effective Software-as-a-Service solution that offers integrated E-Discovery, Litigation Hold and Case Managment functionality, giving you the tools you need to rapidly execute data preservation policies and email discovery requests and guard against the risk of failing to produce required information. 
(DATA SHEET) READ ABSTRACT |

E-Book: Unlocking the value in SAP Solution Manager by Cisco Systems, Inc.

December 2010 - (Free Research)
In this e-book, readers will learn how to uncover the value in Solution Manager, and use the tool not only to benefit IT operations, but help advance business goals as well. 
(EBOOK)

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation

July 2008 - (Free Research)
This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance. 
(BOOK) READ ABSTRACT |

IBM Service Management for Communication Service Providers by IBM

October 2010 - (Free Research)
This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business. 
(DEMO) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

Choosing the Right Metropolitan Ring for Your Business by AT&T Corp

March 2011 - (Free Research)
Businesses are evolving and looking for more effective and efficient methods of handling bandwidth, performance and end-point needs. In addition, they are trying to anticipate future needs to help make good networking decisions. 
(WHITE PAPER)

WebSphere DataPower Integration Blade XI50B by IBM

April 2012 - (Free Research)
Read this paper to learn about WebSphere DataPower Integration Blade XI50B, a specialized, high-performance hardware appliance that can empower you t improve competitiveness by helping to strengthen business connectivity with partners and customers, and between internal organizations, add specialized connectivity, integration and more. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

Why Passwords Aren't Strong Enough: Making the Case for Strong Authentication by RSA, The Security Division of EMC

February 2012 - (Free Research)
With today’s advanced threat landscape and the increased value placed on information, relying on static passwords is no longer enough. This resource explores the need to strong authentication and the ROI benefits you can gain. 
(WHITE PAPER) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

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