The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers. 

Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. 

This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. 

This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. 

As more and more human activity moves online, it is easy to think that geography no longer matters—surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world. 

As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. 

Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects. 

It was the company that came from nowhere to revolutionise an entire industry. Dell, originally a provider of desktop PCs, was instrumental in changing the way that the IT business worked. 

Desktop virtualization is growing in popularity across the IT industry, but many remain unaware of the best way to approach this initiative. This interactive resource provides a fact-based estimate of the financial impact the project will have on your organization. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast. 

This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations. 

This webcast explains how without the right tools, organizations lack insight into why particular customers abandon or transactions fail, and the actionable data to be able to re-engage them. But with the right tools and strategies in place, companies can increase revenue and customer satisfaction at the same time.