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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com

April 2012 - (Free Research)
The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG. 
(IT BRIEFING) READ ABSTRACT |

Tips from the Trade - Competing on Web Analytics by SAS

May 2010 - (Free Research)
How can your company take away more than just sales numbers from online customers? That was one of the topics of a webcast that brought thought leaders together to discuss challenges and best practices in the industry. Continue reading to explore the insights and highlights from that webcast and learn more about how to compete on web analytics. 
(WHITE PAPER) READ ABSTRACT |

THE PETABYTE CHALLENGE: 2011 IOUG DATABASE GROWTH SURVEY by Oracle Corporation

June 2012 - (Free Research)
This paper details the results of a survey conducted by Unisphere Research among members of the Independent Oracle Users Group (IOUG) and reveals that nearly one out of 10 respondents cited that the total amount of online data they are managing tops a petabyte. Read on to discover data growth trends and patterns popping up in organizations today. 
(WHITE PAPER) READ ABSTRACT |

Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth by SAP America, Inc.

September 2010 - (Free Research)
This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now. 
(EZINE) READ ABSTRACT |

Capturing the ICT Dividend by ComputerWeekly.com

December 2011 - (Free Research)
This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas. 
(ANALYST REPORT) READ ABSTRACT |

Challenges & Strategies for UK Annuity Providers by Wipro Technologies

May 2009 - (Free Research)
This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Sustained Growth Through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Making Sense of Big Data in the Petabyte Age by ComputerWeekly.com

July 2012 - (Free Research)
This report from Cognizant offers advice on the roadmap organisations should follow to survive the Petabyte Age. 
(EBRIEF) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

SAP Paybacks and Chargebacks by Vistex by SAP America, Inc.

July 2008 - (Free Research)
Learn how you can strengthen your ability to compete and grow profitably in today's consumer products industry by managing trade spending, providing a key service to channel partners and strengthening your ability to compete and grow profitably. 
(WHITE PAPER) READ ABSTRACT |

A Premium on Efficiency: Midsize Manufacturers Confront the Obstacles to Growth by SAP America, Inc.

August 2009 - (Free Research)
How do best-in-class midsize manufacturers continue to grow in a tough economy? This research report, conducted by EIU, outlines measures manufacturers implement to continue expanding even while coping with the strains of softening demand in key markets, rising input costs, and downward pressure on prices. 
(WHITE PAPER) READ ABSTRACT |

Insurance Industry IT: What's costing you dearly? by ComputerWeekly.com

February 2014 - (Free Research)
Its time to replace badly automated insurance business processes with more flexible systems, say analysts Rob Bamforth and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

SL Case Study: InScope Solutions by Microsoft

September 2008 - (Free Research)
Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL. 
(CASE STUDY)

The trust advantage: How to win at big data by ComputerWeekly.com

November 2013 - (Free Research)
Without consumer trust, most of the trillions of dollars of social and economic value promised from big data will go to waste, this report from The Boston Consulting Group reveals. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly – 16 July 2013: Cloud takes to the stage at the Royal Opera House by ComputerWeekly.com

July 2013 - (Free Research)
In this week's Computer Weekly, we talk to the Royal Opera House about how using public cloud boosted ticket sales and improved performance of its IT infrastructure. We examine why agile development failed in the government's flagship Universal Credit welfare programme. And we analyse the real risks of sweating your IT assets. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

Predictive Analytics for Sales and Marketing by Information Builders

September 2012 - (Free Research)
Today's businesses rely on their sales and marketing (S&M) departments to drive business growth through effective customer relationship management (CRM) strategies – but most S&M pros lack the insights needed to optimize their strategies. Read on to find out how predictive analytics can improve your CRM strategies. 
(WHITE PAPER) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return. 
(WHITE PAPER) READ ABSTRACT |

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft

August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear. 
(CASE STUDY) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

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