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The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

Cisco ScanSafe and AVC Support Cloud Intelligent Network by Cisco Systems, Inc.

July 2012 - (Free Research)
This case study showcases how, in just two years, Cisco was able to move their enterprise resource planning (ERP), sales force management (SFA) and customer relationship management (CRM) applications to a private cloud. Along with leveraging public cloud software as a service, Cisco significantly reduced TCO and boosted their agility. 
(CASE STUDY) READ ABSTRACT |

A Full Report on the Cisco Catalyst 2960-X by Cisco Systems, Inc.

June 2013 - (Free Research)
In this Lippis Report Research Note, Lippis Research reviews the latest edition of the "most popular access switch on the planet" – the Cisco Catalyst 2960-X. Get a break down of the capabilities, features, and benefits of the new Catalyst 2960-X. 
(WHITE PAPER) READ ABSTRACT |

It's Not "If" You Collaborate, But "How" by Cisco Systems, Inc.

September 2009 - (Free Research)
To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business. 
(VIDEO)

Mobility, Virtualization and the Next-Generation Workplace by Cisco Systems, Inc.

June 2012 - (Free Research)
By reading this report from Forrester Consulting, you’ll gain an understanding of the benefits, challenges and timelines for implementing workspace initiatives such as BYOD programs as well as collaboration, desktop virtualization, app virtualization and security solutions. 
(WHITE PAPER) READ ABSTRACT |

Technical Report: VDI Reference Architecture with Cisco, Citrix, and Nimble Storage by Nimble Storage

May 2013 - (Free Research)
This informative whitepaper describes the reference architecture for a VDI storage solution that can support up to 1500 pooled virtual desktops, helping you more easily manage a compact storage infrastructure that is easy to manage and powerful enough to support VDI workloads. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Customer Satisfaction with Application Delivery Controller Vendors by Citrix

March 2010 - (Free Research)
Enterprise Management Associates Report: "Customer Satisfaction with Application Delivery Controller Vendors" - shows how Citrix NetScaler beats F5 and Cisco in customer satisfaction. Discover why Citrix is superior in 16 out of 21 categories and tops the competition in Presales, Tech Support, Product, Technology, and Overall Business Value. 
(ANALYST REPORT) READ ABSTRACT |

Special Report on Cisco by ComputerWeekly.com

January 2014 - (Free Research)
This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Forrester Report: The Total Economic Impact™ Of The Cisco Unified Computing System by Cisco (E-mail this company)

January 2012 - (Free Research)
This white paper quantifies the advantages of unified computing and presents key findings from interviews with organizations who implemented it. Discover the savings you can expect across several key categories and determine whether this IT model is right for your organization. 
(WHITE PAPER) READ ABSTRACT |

Cisco 2014 Annual Security Report by Cisco Systems, Inc.

April 2014 - (Free Research)
This in-depth report provides valuable insight into the top security concerns of 2014 and what your organization can do to prevent cybercrime. 
(WHITE PAPER) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Nimsoft for Cisco VoIP Monitoring by Nimsoft, Inc.

February 2011 - (Free Research)
Today’s successful VoIP deployments require incessant network availability and 360 degree transparency of the infrastructure. Read this paper to learn how to achieve this requirement by proactively monitoring end-to-end performance of all VoIP components for improved quality of service and problem diagnosis. 
(WHITE PAPER) READ ABSTRACT |

The ROI of Social CRM by ComputerWeekly.com

August 2012 - (Free Research)
This analyst report from Nucleus Research shows that businesses can achieve a significant return on investment by adding social media to their CRM deployments 
(ANALYST REPORT) READ ABSTRACT |

Cisco Business Intelligence Appliance for SAP by Cisco Systems, Inc.

November 2011 - (Free Research)
Read this paper to discover powerful, self-service business intelligence (BI) that helps you locate, evaluate, and use your crucial business information while minimizing the operational cost. 
(WHITE PAPER) READ ABSTRACT |

Cisco Web Security Appliance by Cisco Systems, Inc.

April 2014 - (Free Research)
This exclusive paper examines a web security appliance that combines advanced malware protection, application visibility and control, insightful reporting and highly secure mobility to ensure the protection and control of web traffic. 
(WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

Clabby Analytics Research Report - How Cisco's UCS Compares to IBM Flex System - Nov 2012 by IBM

December 2012 - (Free Research)
Access this research report for an in-depth comparison of Cisco's UCS and IBM Flex System integrated system offerings. This report focuses on areas such as extended memory servers, blade and rack designs, performance, systems management, and more! 
(WHITE PAPER) READ ABSTRACT |

Microsoft catches up with iPad support for Dynamics CRM by ComputerWeekly.com

April 2013 - (Free Research)
Nucleus Research assesses Microsoft's long-awaited announcement for iPad support and new Yammer capabilities for Dynamics CRM. 
(ANALYST REPORT) READ ABSTRACT |

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices by Oracle Corporation

March 2008 - (Free Research)
This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions. 
(WHITE PAPER) READ ABSTRACT |

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises (2013) by NetSuite

February 2013 - (Free Research)
This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs. 
(WHITE PAPER) READ ABSTRACT |

Cloud and Collaboration: How to maximize investment by Cisco Systems, Inc.

November 2013 - (Free Research)
The following report details how leading companies are using cloud-driven collaboration to gain a competitive edge in the market. 
(WHITE PAPER) READ ABSTRACT |

Cisco Prime Collaboration Manager (CM) 1.1 by Cisco Systems, Inc.

November 2011 - (Free Research)
Uncover the details of Cisco Prime Collaboration Manager to learn how you can gain deeper network visibility, all the way down to the granularity of video flow statistics, to ensure an optimal end-user experience for your users. 
(TRIAL SOFTWARE) READ ABSTRACT |

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