Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.
		E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more... >> Discover more offerings from Ontrack® PowerControls™ by Kroll Ontrack.

Email Recovery & Management Software by Ontrack® PowerControls™ by Kroll Ontrack Email administrators and other I.T. professionals have access to valuable email recovery and repair solutions from Kroll Ontrack.  (SOFTWARE PRODUCT)

Reducing the Total Cost of Ownership (TCO) of PCs by Persystent Technologies September 2008 - (Free Research) Persystent manages the PC life cycle through its high speed imaging, automated repair, and policy and authorized configuration enforcement and it also provides the most effective way for an enterprise to reduce TCO.  (WHITE PAPER) READ ABSTRACT |

Automotive Repair Shop Increases Productivity and Improves Customer Service by Cisco Systems, Inc. June 2008 - (Free Research) In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400.  (VIDEOCAST)

ipMonitor by SolarWinds, Inc. May 2008 - (Free Research) Searchnetworking.com 2008 Product Leadership Award Winner, ipMonitor, delivers out-of-the-box availability monitoring ideal for environments with less than 500 network devices.  (TRIAL SOFTWARE) READ ABSTRACT |

Channel Success Stories: Managed Services Case Study: B Resource by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story gives you insight into how B Resource has been able to grow its business without growing its staff, and it provides practical advice and guidance from a company that has achieved spectacular results.  (PODCAST) READ ABSTRACT |

Dell CompleteCare™ Accidental Damage Service by Dell, Inc. January 2009 - (Free Research) Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.  (DATA SHEET) READ ABSTRACT |

Exchange Insider E-Zine vol. 13 – Everything you need to know about Exchange Online retention policies by SearchExchange.com April 2012 - (Free Research) In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates.  (EZINE)

The Distributed Enterprise by Raritan Inc. January 2008 - (Free Research) This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.  (WHITE PAPER) READ ABSTRACT |

Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry by Wipro Technologies April 2009 - (Free Research) This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner.  (WHITE PAPER) READ ABSTRACT |

IBM Service Management for the Intelligent Utility Network by IBM December 2010 - (Free Research) The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.  (WHITE PAPER) READ ABSTRACT |

Application Performance Testing by Neotys March 2011 - (Free Research) Application performance is always in the minds of development lifecycle professionals. This e-guide explores effective strategies for managing some of the tradeoffs associated with application performance testing and monitoring. Learn performance testing strategies for improving application performance without touching a performance test tool.  (EGUIDE) READ ABSTRACT |

Protect, Detect, and Correct: What's New in Tripwire Enterprise 8 by Tripwire, Inc. February 2011 - (Free Research) Configurations that "drift" from compliance, by the accrual of gradual, sometimes minute changes often lead to exploits, audit failures, and unplanned repair time. Worse still, it takes even more time to bring new, fresh, out-of-the-box servers up to a compliant, audit-passing state—sometimes a half a day or more per machine.  (DATA SHEET) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript of APM Best Practices: Real-World Examples of Successful APM Strategies by Hewlett-Packard Company August 2010 - (Free Research) This presentation transcript explains how organizations can reduce service disruptions and improve IT management through application and performance monitoring. Discover tools that can be leveraged to lower infrastructure costs while delivering other business benefits.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Hitachi IT Operations Analyzer: Root Cause Analysis for Supporting Fault Identification by Hitachi Data Systems May 2009 - (Free Research) Hitachi Data Systems introduces Hitachi IT Operations Analyzer software with unique Root Cause Analysis functionality. The IT Operations Analyzer is a powerful, proven approach to simplifying IT infrastructure management, with comprehensive performance and availability monitoring of up to 250 server, network and storage nodes.  (WHITE PAPER) READ ABSTRACT |

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com January 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.  (WHITE PAPER) READ ABSTRACT |

Security on a Budget by Global Knowledge May 2011 - (Free Research) This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.  (WHITE PAPER) READ ABSTRACT |

Managing a Factory IT Environment with Intel vPro Technology by Intel September 2011 - (Free Research) In this white paper, discover how Intel® vPro™ technology can be used to remotely manage and secure PCs within factory IT environments, allowing you to reduce both support and energy costs. Read on to learn about solution use cases, security and management benefits, and more.  (WHITE PAPER) READ ABSTRACT |

Managing the Dynamic Desktop with System Center Solutions by Microsoft September 2009 - (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.  (DATA SHEET) READ ABSTRACT |

Top Ten IT Systems Management Pain Points by Kaseya April 2011 - (Free Research) Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier.  (WHITE PAPER) READ ABSTRACT |

Asset Management to Support Product Lifecycle Management (PLM) by IBM December 2010 - (Free Research) Many manufacturers are already using Product Lifecycle Management (PLM) technology to design products, test them and automate their production. This same technology can be integrated with Enterprise Asset Management (EAM) solutions, like IBM’s Maximo® Asset Management to manage manufacturing assets involved in production.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Automating Job Card Generation for Maintenance, Repair and Overhaul by Enigma, Inc. March 2008 - (Free Research) Manual job card generation processes significantly hamper maintenance efficiency and accuracy for A, B, C, and D checks alike, directly resulting in lost time, errors, and flight delays.  (WHITE PAPER) READ ABSTRACT |

Keep Them Flying: Find Your Winning Position in the MRO Game by IBM Line of Business February 2008 - (Free Research) In this IBM research study, learn what skills and services are necessary in an evolving MRO services market and how you can strengthen fundamental capabilities to compete.  (WHITE PAPER)

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG January 2009 - (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.  (WHITE PAPER) READ ABSTRACT |

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