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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc.

August 26, 2009 - (Free Research)

Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry.

(WHITE PAPER)

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HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information by Lumension

August 2008 - (Free Research)

Learn how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension solutions to improve your overall security posture.

(WHITE PAPER)

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BlackBerry HIPAA Compliance by BlackBerry

November 2006 - (Free Research)

Non-compliance with HIPAA can affect the integrity and security of an organization's entire IT system. Read this paper to learn how combining technologies with security policies can help your organization reduce the risks associated with mobile devices.

(WHITE PAPER)

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HIPAA, HITECH and HITRUST: What Do I Need To Know? by Solutionary

December 2009 - (Free Research)

HIPAA (Health Insurance Portability and Accountability Act) took effect in 2003, but the healthcare industry did not take any of it seriously, as there was a lack of any real enforcement. That has changed with the passing of the HITECH Act. View this webcast as Forrester walks you through how to address requirements and security.

(WEBCAST)

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Reduce the Cost to Achieving HIPAA Security Compliance with Lumension® Solutions by Lumension

October 2009 - (Free Research)

Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule.

(WHITE PAPER)

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Achieving HIPAA Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat

October 2009 - (Free Research)

This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility.

(WHITE PAPER)

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DataDirect HIPAA/ICD Upgrade Toolkit 2009 by DataDirect Technologies

October 2009 - (Free Research)

This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).

(ASSESSMENT TOOL)

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Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 2009 - (Free Research)

This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.

(WHITE PAPER)

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ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company

February 2009 - (Free Research)

When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.

(CASE STUDY)

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Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

Fulfilling Compliance by Eliminating Administrator Rights by BeyondTrust Corporation

December 2009 - (Free Research)

There's a problem with the widespread distribution of administrator rights in your organization, and it has nothing to do with security. That problem is compliance. Read this whitepaper to learn how you can fulfill FDCC, SOX, PCI, HIPAA & GLBA compliance by eliminating administrator rights.

(WHITE PAPER)

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Data Privacy Compliance Report by Patrick Townsend Security Solutions

November 2009 - (Free Research)

44 states now have privacy laws in force. Combine those with PCI, HIPAA, SOX, etc., and it's difficult to comply with all the laws that apply to your Enterprise. Now we've made it simple. Just take 8 minutes to answer these 8 questions. Then click "submit" to receive your customized report.

(ASSESSMENT TOOL)

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Healthcare solutions: Keeping your Data and Network Regulatory Compliant by Dorado Software

November 2009 - (Free Research)

Learn how to expand your IT network and stay compliant. In this webcast see how you can improve network diagnostics, automate remediation, improve physician productivity and ER treatment times, streamline the HIPAA auditing process, boost clinician satisfaction, and much more -- all through one console.

(WEBCAST)

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FACTS® Web™ by Ebix Health, Inc.

January 2001 - (Free Research)

FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.

(ARTICLE)

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Buyer’s Guide for Compliance Solutions by Oracle Corporation

February 2009 - (Free Research)

This document presents an overview of the Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), and Health Insurance Portability & Accountability (HIPAA). It then translates these mandates into identity management requirements and challenges; defines and describes the reference model, and applies the reference model to the mandates.

(WHITE PAPER)

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The Renewed Finance Function-Extending Performance Management beyond Finance by SAP America Inc

September 2008 - (Free Research)

In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.

(WHITE PAPER)

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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)

Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.

(CASE STUDY)

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Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.

September 2008 - (Free Research)

Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.

(CASE STUDY)

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E-guide: Security Framework for Compliance Drivers by ArcSight, Inc.

September 2009 - (Free Research)

This Pocket E-Guide examines using one or more of the compliance regulations as a framework rather than relying solely on the traditional information security guides to build a security framework.

(EGUIDE)

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Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)

Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

(DOWNLOAD)

VMware vSphere File Recovery Speed Increased by 95 Percent at Isaac Agnew (Holdings) Ltd. by Veeam Software

November 2009 - (Free Research)

Isaac Agnew (Holdings) Ltd is one of the largest car retailers in Northern Ireland. When they needed a fast backup and recovery solution for their VMware ESX environment that didn’t require hours of rebuilding data, they turned to the Veeam Backup & Replication solution.

(CASE STUDY)

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Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel

June 2009 - (Free Research)

Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.

(PODCAST)

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Security on a Budget by Global Knowledge

May 2009 - (Free Research)

We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.

(WHITE PAPER)

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