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Three Steps to a Mobility Strategy by AT&T Corp

October 28, 2009 - (Free Research)
Many organizations have implemented mobility in a tactical and piecemeal manner, not realizing the gains possible from adopting a more strategic approach. This paper explains how to conduct a mobility audit, review your business activities, and develop an effective mobility implementation plan. 
(WHITE PAPER)

Managing the Dynamic Desktop with System Center Solutions by Microsoft

September 08, 2009 - (Free Research)
System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect. 
(DATA SHEET) READ ABSTRACT |

GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.

November 30, 2009 - (Free Research)
Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard. 
(TRIAL SOFTWARE) READ ABSTRACT |

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. 
(TRIAL SOFTWARE) READ ABSTRACT |

Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company

November 16, 2009 - (Free Research)
This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems. 
(WHITE PAPER) READ ABSTRACT |

Demo - Installing Hyper-V Server on Dell PowerEdge R805 by Dell and Microsoft

December 11, 2008 - (Free Research)
This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely. 
(DEMO) READ ABSTRACT |

Desperate Times Call for Strategic Measures, Part II by Atos Origin

November 04, 2009 - (Free Research)
This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0. 
(WHITE PAPER) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG

December 29, 2008 - (Free Research)
A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes. 
(WHITE PAPER) READ ABSTRACT |

Remote Backup for SMBs by 3X Systems

October 16, 2009 - (Free Research)
In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup. 
(VIDEOCAST) READ ABSTRACT |

Distributed IT Infrastructures: Alternative Approaches by VM6 Software

October 27, 2009 - (Free Research)
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model. 
(WHITE PAPER) READ ABSTRACT |

What are the challenges of backing up remote sites? by 3X Systems

October 21, 2009 - (Free Research)
This is a presentation transcript of the SearchStorage.com expert videocast on Remote Backup. Dave Raffo, Senior News Director at TechTarget’s storage sites, discusses remote backup with Curtis Preston, Executive Editor at TechTarget. The transcript will address the challenges of backing up remote sites. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Oracle Hyperion Strategic Finance by Oracle Corporation

December 01, 2008 - (Free Research)
Spreadsheet models for financial reporting can be cumbersome. With Oracle Hyperion Strategic Finance, your finance experts will be able to focus on testing alternative strategies, building contingency plans, and understanding the impact of those strategies and plans on your company's long-term performance. 
(DATA SHEET) READ ABSTRACT |

Remote I/O: What You Should Know before Using Remote I/O by AutomationDirect

May 2008 - (Free Research)
In this video, learn some introductory facts about remote I/O, whether remote or expansion I/O is the more cost-effective solution for your organization, and how AutomationDirect's hardware can meet your remote I/O needs. 
(VIDEOCAST) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc.

September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 
(WHITE PAPER) READ ABSTRACT |

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security by Cisco Systems, Inc.

August 2009 - (Free Research)
Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings. 
(WHITE PAPER) READ ABSTRACT |

How the Fastest Growing Companies Use Business Intelligence by Information Builders

June 2009 - (Free Research)
This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices by Overland Storage

July 2009 - (Free Research)
The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event. 
(EZINE) READ ABSTRACT |

EVault Remote Disaster Recovery by i365, A Seagate Company

November 2009 - (Free Research)
EVault Remote Disaster Recovery Service (RDR) is a hosted service to help you quickly recover your key servers and data after a site disaster, and remotely access them in a secure virtual environment. 
(PRODUCT REVIEW) READ ABSTRACT |

The Information Agenda: Rapidly Leveraging Information as a Trusted Strategic Asset for Competitive Advantage by IBM

October 2008 - (Free Research)
An Information Agenda is an approach for transforming information into a trusted strategic asset that can be rapidly leveraged across applications, processes and decisions for sustained competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Mobile Workforce Productivity: Securing Mobile Connectivity with Two-Factor Authentication by SafeNet, Inc.

November 2009 - (Free Research)
Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications. 
(WHITE PAPER) READ ABSTRACT |

Associated Banc-Corp Case Study by SafeNet, Inc.

November 2009 - (Free Research)
After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution. 
(CASE STUDY) READ ABSTRACT |

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft

January 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs. 
(CASE STUDY) READ ABSTRACT |

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