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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

VX-Xpress WAN Op Download by Silver Peak

February 2012 - (Free Research)
Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization. 
(DOWNLOAD) READ ABSTRACT |

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 2010 - (Free Research)
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. 
(WHITE PAPER) READ ABSTRACT |

Videocast: Gotchas That Can Get Ya in 2012: Critical Issues in Supporting Self-Service BI by Actuate

February 2012 - (Free Research)
During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012. 
(WEBCAST) READ ABSTRACT |

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel

February 2010 - (Free Research)
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. 
(EZINE) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
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Delivering Self-Service BI on the Windows Platform by Dell, Inc. and Intel

April 2011 - (Free Research)
Dell and Intel and Microsoft have partnered to provide a high-performance, reliable, secure business intelligence platform that puts familiar applications and collaboration capabilities in the hands of business analysts while giving IT the tools it needs to efficiently manage and maintain the technology. Check out this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)

DataNAS XP by Excel Meridian Data, Inc.

The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
(HARDWARE PRODUCT)

Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)
This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 
(VIDEO) READ ABSTRACT |

Architectural Strategies for Cloud Computing by Oracle Corporation

December 2010 - (Free Research)
This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend. 
(WHITE PAPER) READ ABSTRACT |

Self-Service Provisioning and the Private Cloud by Dell Compellent

March 2011 - (Free Research)
This white paper outlines an approach to creating a private cloud computing environment that enables an organization to meet the needs of diverse constituents quickly and with high efficiency. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.

January 2012 - (Free Research)
Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it. 
(WHITE PAPER) READ ABSTRACT |

So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software

January 2011 - (Free Research)
This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for RDP Acceleration by Ericom Software

March 2010 - (Free Research)
Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures. 
(WHITE PAPER) READ ABSTRACT |

PowerTerm WebConnect Enhancements for WS08 R2 Remote Desktop Services by Ericom Software

June 2011 - (Free Research)
Organizations considering Windows Server 2008 R2 Remote Desktop Services (RDS) should know that WS08 R2 (RDS) alone does not sufficiently provide many critical capabilities. Ericom PowerTerm WebConnect - the alternative to Citrix, extends the functionality of WS08 R2 Remote Desktop Services (RDS) with advanced centralized management. 
(TRIAL SOFTWARE) READ ABSTRACT |

How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

February 2012 - (Free Research)
Check out this E-Guide to learn how centralized backup can help address some of today's remote site data backup and protection challenges. In this guide you'll learn the keys to remote backup and recovery, and discover how technologies like deduplication and cloud are becoming part of these processes. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Podcast: How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

January 2012 - (Free Research)
In this expert podcast, Rachel Dines, an analyst with Forrester Research in Cambridge, Mass., discusses some of the options and best pracices for protecting remote site data. Listen now to learn more. 
(PODCAST) READ ABSTRACT |

Simplify Remote Office Data Recovery by IBM

June 2011 - (Free Research)
This white paper reviews the factors that can make data recovery in remote offices a complicated problem and describes the range of technology options available, explaining the benefits and shortcomings of each in the context of remote offices. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Service Desk Value by FrontRange Solutions Inc.

December 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. 
(WHITE PAPER) READ ABSTRACT |

Integrating Active Directory Users with Remote VPN Clients on a Cisco ASA by Global Knowledge

December 2010 - (Free Research)
This white paper examines how to configure an ASA to leverage AD for remote connectivity. Your users will appreciate the ability to connect in to your internal network to access programs and data with the same user name and password credentials as they do when they are in the office. VPN access via the public Internet is very secure and reliable. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Successfully Managing Remote Teams by Global Knowledge Network, Inc.

November 2005 - (Free Research)
Managing remote teams can be difficult for even the best manager. This white paper explains the challenges you will face and how to overcome them. 
(WHITE PAPER) READ ABSTRACT |

Backup Mobile and Remote Users Securely, With or Without a VPN by Copiun

October 2010 - (Free Research)
This white paper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ. 
(WHITE PAPER) READ ABSTRACT |

Healthier Backup: Easy Fixes for your Backup System & Cloud for Remote Office by SonicWALL

October 2011 - (Free Research)
In this SearchStorage.com expert E-Guide you'll learn seven key questions to ask regarding your current backup strategy, how remote backups are becoming more manageable with cloud-based technology, and what different remote backup options are available for different sized companies. 
(EGUIDE) READ ABSTRACT |

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