Remote Product White Papers, Remote Product Software, Remote Product Research, Hardware and Services

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research)

Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)

Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.

(TRIAL SOFTWARE)

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GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.

November 30, 2009 - (Free Research)

Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.

(TRIAL SOFTWARE)

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Merging Backup and Disaster Recovery (DR) Processes by FalconStor Software

June 16, 2009 - (Free Research)

This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.

(WHITE PAPER)

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VMware Desktop Virtualization: Managing Virtual Desktops Across the Enterprise by AMD and VMware, Inc (E-mail this company)

December 2007 - (Free Research)

Watch this demo to find out how enterprise organizations use VMware desktop virtualization products and solutions to manage and support the flexible needs of their extended, global workforce while strengthening security and control over corporate resources and sensitive information.

(DEMO)

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ESET NOD32 Antivirus 4 Trial by ESET

November 2009 - (Free Research)

Enjoy Fast, Effective, and Easy to use internet security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition.

(DEMO)

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ESET Smart Security 4 Trial by ESET

September 2009 - (Free Research)

Combining powerful management tools, ease of use for end users, and state-of-the-art proactive threat detection, ESET Smart Security is the most effective way to protect your business' valuable data assets while improving your compliance posture. Enjoy a FREE Trial of this fully integrated security solution.

(DOWNLOAD)

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Pascack Bank Solves Tiered Recovery Requirements Using EVault SaaS enabled Product Suite by i365, A Seagate Company

November 2009 - (Free Research)

This Case Study examines Pascack Community Bank’s use of i365’s EVault SaaS enabled Product Suite across its IT infrastructure. It provides an examination of their experience on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected

(WHITE PAPER)

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Programmable Logic Controller Product Lines (PLCs) by AutomationDirect

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.

(HARDWARE PRODUCT)

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry

February 2009 - (Free Research)

Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.

(CASE STUDY)

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Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry

February 2009 - (Free Research)

City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue.

(CASE STUDY)

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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.

(TRIAL SOFTWARE) READ ABSTRACT |

Patch Authority Ultimate Version 6 - Free 30 Day Trial! by ScriptLogic Corporation

April 2009 - (Free Research)

With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack.

(TRIAL SOFTWARE)

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MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software

December 2009 - (Free Research)

MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade.

(TRIAL SOFTWARE)

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Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research)

The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.

(WHITE PAPER)

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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 2009 - (Free Research)

Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.

(CASE STUDY)

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Adoption of Mobile Devices in the Workplace: Striking the Right Balance by Lumension

March 2009 - (Free Research)

Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.

(VIDEO)

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Desktop Authority 8.0 - Free 30 day Trial! by ScriptLogic Corporation

April 2009 - (Free Research)

A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.

(TRIAL SOFTWARE)

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Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation

April 2009 - (Free Research)

How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.

(TRIAL SOFTWARE)

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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

Presentation Transcript: Remote Backup For SMBs by 3X Systems

December 2009 - (Free Research)

In this presentation transcript, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.

(PRESENTATION TRANSCRIPT)

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Technical Overview of Windows Server® 2008 R2 Remote Desktop Services by Microsoft Corporation India Pvt Ltd

May 2009 - (Free Research)

This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies.

(WHITE PAPER)

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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)

This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

(WHITE PAPER)

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DirectAccess and Windows 7 Enterprise by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)

With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more.

(VIDEO)

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Communications Skills for Remote Support by LogMeIn, Inc.

September 2009 - (Free Research)

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

(WHITE PAPER)

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