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Telephone Reliability for Alarm Notification: Where Have All the Landlines Gone? by Sensaphone

June 2008 - (Free Research)
This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system. 
(WHITE PAPER) READ ABSTRACT |

Remote Monitoring and Management Tools Selection Tips for Solution Providers by N-able Technologies

April 2013 - (Free Research)
This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. 
(EGUIDE) READ ABSTRACT |

Remote monitoring and management tools selection tips for solutions provider by N-able Technologies

November 2011 - (Free Research)
In this expert eGuide, sponsored by N-able, you will learn the steps for selecting a remote monitoring and management (RMM) that is right for you and how such a solution worked particularly well for one managed service provider. 
(EGUIDE) READ ABSTRACT |

NETSURIT Moves 12,000 Devices to N-ABLE by N-able Technologies

October 2013 - (Free Research)
Read this whitepaper to find out who was able to help the managed service provider Netsurit automate for better virtual and physical network and system management, get a centralized approach to remote device control, and more. 
(WHITE PAPER) READ ABSTRACT |

Monitoring the Computer Room's Physical Environment by Sensaphone

April 2008 - (Free Research)
This paper addresses the greatest environmental threats to the functionality of small to medium computer rooms and presents the time and cost savings associated with the integration of a remote monitoring system. 
(WHITE PAPER) READ ABSTRACT |

Meeting the Market's needs with your Managed Services by N-able Technologies

May 2013 - (Free Research)
This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid. 
(WHITE PAPER) READ ABSTRACT |

How to Choose a Solution That's Right for Your Channel Business by Dell Software

May 2011 - (Free Research)
Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider. 
(EGUIDE) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

Hosted ITSM Toolset Provides Key Monitoring and Management Benefits by CA Technologies.

June 2012 - (Free Research)
To keep up in an increasingly global business climate, companies must have effective incident and change management processes in place. This case study recommends a hosted ITSM toolset that can help you maintain better control over your IT infrastructure, no matter where it is physically located. 
(CASE STUDY) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Panda Security and Delta Wines - Case Study by Panda Security

July 2013 - (Free Research)
Read about a wine trading company which was able to use a remote monitoring and management tool to perform diagnoses and resolve incidents non-intrusively and on-demand, helping to get through the approximately 2500 updates that had previously piled up. 
(CASE STUDY) READ ABSTRACT |

Linear Architecture for Municipal Wireless Video Surveillance Solutions by Motorola, Inc.

August 2009 - (Free Research)
Motorola knows how to build systems that meet the needs of Public Safety professionals now and over the lifetime of the network. No one technology meets the needs of all applications. With a portfolio of specialized solutions, CIOs and network operators can deploy the network that is the best fit to locate the cameras exactly where they are needed. 
(WHITE PAPER) READ ABSTRACT |

A free Demonstration of Panda Cloud Systems Management by Panda Security

July 2013 - (Free Research)
Watch this demo for a cloud-based remote monitoring and management solution that can help you gain full visibility and proactively detect problems within your IT environment to improve overall operational efficiency. 
(DEMO) READ ABSTRACT |

Dell SupportAssist FAQ by Dell, Inc. and Intel®

May 2013 - (Free Research)
This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology. 
(WHITE PAPER) READ ABSTRACT |

Intelligence that Adapts to Your Needs by Intel

April 2010 - (Free Research)
The all new 2010 Intel Core vPro processor family is designed to keep downtime and desk-side visits to a minimum. 
(WHITE PAPER)

UK MSP Now Delivering a Reliably Consistent Service to Clients by Autotask Corporation

January 2014 - (Free Research)
This brief video covers a solution that can provide a consistent and reliable help desk and ticketing platform. 
(VIDEO) READ ABSTRACT |

Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com

November 2010 - (Free Research)
If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008. 
(WHITE PAPER) READ ABSTRACT |

eBook: Simplifying Branch Office Management by SearchEnterpriseWAN E-Books

March 2010 - (Free Research)
Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies. 
(EBOOK) READ ABSTRACT |

E-Guide: Managed Services FAQ by Pillar Data Systems

March 2011 - (Free Research)
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more. 
(EGUIDE) READ ABSTRACT |

HP LeftHand SAN Failback Procedure for VMware by Hewlett-Packard Company

August 2009 - (Free Research)
This white paper documents the procedure for failback from a VMware Site Recovery Manager (SRM) recovery site after SRM has performed a failover on an HP LeftHand SAN. This document is intended for customers who are using an HP LeftHand SAN with VMware. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 2010 - (Free Research)
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. 
(WHITE PAPER) READ ABSTRACT |

Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research)
Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Time to rethink backup procedures by ComputerWeekly.com

February 2014 - (Free Research)
IT leaders and storage managers can realise cost savings and improve their use of backup infrastructure by rethinking their back-up procedures, says Gartner analyst Dave Russell. 
(ANALYST BRIEF) READ ABSTRACT |

Security considerations for small and medium-sized enterprises (SMEs) by GFI Software

February 2012 - (Free Research)
SMEs are just as vulnerable to security breaches as any other enterprise, but often times they consider security only as an afterthought. View this paper to explore key security challenges for SMEs and the necessary tools and policies for effective protection. 
(WHITE PAPER) READ ABSTRACT |

Planning for a Pandemic: Turning Office Workers into Mobile Workers for Business Continuity by Fiberlink Communications

July 2009 - (Free Research)
This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers. 
(WHITE PAPER) READ ABSTRACT |

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