Remote Maintenance White Papers, Remote Maintenance Software, Remote Maintenance Research, Hardware and Services

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 21, 2010 - (Free Research)

Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.

(WHITE PAPER)

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Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4 by Dell, Inc. and Intel

November 24, 2009 - (Free Research)

To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell PowerEdge servers, Dell EqualLogic PS Series iSCSI SAN arrays, and powerful new VMware View 4 technology.

(ARTICLE)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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Best Practices in Desktop Virtualization by Dell, Inc. and Intel

February 08, 2010 - (Free Research)

This white paper will explore some of the different approaches to client virtualization to help enterprise IT professionals determine which path makes the most sense for their organization.

(WHITE PAPER)

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Providing effective endpoint management at the lowest total cost (Why Switch) by IBM

January 10, 2012 - (Free Research)

This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings.

(WHITE PAPER)

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Codetalker Technologies: BlackBerry Smartphones Deliver Consistent Quality for On-the-go Translation by BlackBerry

September 16, 2011 - (Free Research)

Access this case study to learn how Codetalker Technologies used a mobile application for BlackBerry® smartphones to gain remote access to a database lookup of on-duty interpreters for a specified language and initiate calls between the user and interpreter for live translation services.

(CASE STUDY)

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New Enterprise Desktop E-Zine Volume 2: User Virtualization - The Final Layer by Dell, Inc. and Intel

November 17, 2009 - (Free Research)

One barrier to the mass adoption of desktop virtualization is that users are often reluctant to surrender their highly personalized profiles. This issue of New Enterprise Desktop eZine takes a look at how user virtualization is breaking through this barrier-without taking away users' individuality.

(EZINE)

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Improved Manageability and Availability Spur Move to Virtualize Desktops by AMD and VMware, Inc (E-mail this company)

July 2007 - (Free Research)

Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers.

(WHITE PAPER)

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VMware Desktop Virtualization: Managing Virtual Desktops Across the Enterprise by AMD and VMware, Inc (E-mail this company)

December 2007 - (Free Research)

Watch this demo to find out how enterprise organizations use VMware desktop virtualization products and solutions to manage and support the flexible needs of their extended, global workforce while strengthening security and control over corporate resources and sensitive information.

(DEMO)

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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

Perkins & Company reclaims 62% of data center floor space and gives staff anytime, anywhere access with virtualization solution from Dell by Dell and Microsoft

June 2010 - (Free Research)

By rolling out Microsoft® Windows Server® 2008 R2 with Hyper-V™ and Microsoft System Center Virtual Machine Manager on Dell™ PowerEdge™ servers, Perkins & Company consolidated servers and provided employees with virtual desktops. Learn how these solutions helped save time for IT staff, improve productivity for employees, and much more!

(CASE STUDY)

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Understanding Alternative Compute Models by Dell, Inc. and Intel

November 2009 - (Free Research)

Thanks to recent advances in technology, IT has a range of centrally-managed compute models from which to choose. This white paper describes the variety of compute models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption.

(WHITE PAPER)

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Ericom AccessNow HTML5 RDP Client - Web Access to VMware View Desktops by Ericom Software

January 2012 - (Free Research)

Discover how VMware customers can gain instant browser-based access to full-fledged VMware View desktops from any PC, Mac, Linux, Chromebook, iPad, Android, and other devices, e.g., tablet or smartphone, using an HTML5 browser supporting the WebSocket protocol. Zero client support and maintenance required - learn more about this software now!

(TRIAL SOFTWARE)

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Leveraging Windows 7 for Better User Support by Global Knowledge

March 2011 - (Free Research)

This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful.

(WHITE PAPER)

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Best Practices Guide: Microsoft Exchange 2010 on VMware by VMware, Inc.

October 2010 - (Free Research)

This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere.

(EGUIDE)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Virtual Remote Desktop Overview by Dell, Inc. and Intel

May 2010 - (Free Research)

Dell's Virtual Remote Desktop (VRD) solution delivers centralized control of client/end-user data for IT managers while enabling common remote end-user needs. Watch this informative video to learn more about Dell's Virtual Remote Desktop.

(VIDEO)

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Virtual Remote Desktop Overview by Dell, Inc. and Intel

May 2010 - (Free Research)

(VIDEO)

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Education Goes Virtual: City University of New York pilots application streaming project by Dell, Inc. and Intel

December 2008 - (Free Research)

At the City University of New York (CUNY), 143 students and six faculty members are taking part in a virtual application streaming pilot - as of September 2008, they can access campus software instantaneously from anywhere via the Internet. Read this case study to learn more!

(CASE STUDY)

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VMware and Cloud Computing: An Evolutionary Approach to an IT Revolution by VMware, Inc.

March 2011 - (Free Research)

VMware offers a unique, evolutionary path to cloud computing that reduces IT complexity, significantly lowers costs and enables more flexible, agile service delivery. Access this paper for a detailed look at the VMware approach to the cloud.

(WHITE PAPER)

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Top Eight Reasons to Upgrade Your Remote Support by LogMeIn, Inc.

February 2012 - (Free Research)

Uncover the top eight reasons to upgrade our remote support to increase productivity and customer satisfaction.

(WHITE PAPER)

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Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.

January 2012 - (Free Research)

Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.

(WHITE PAPER)

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So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software

January 2011 - (Free Research)

This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.

(WHITE PAPER)

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The Business Case for RDP Acceleration by Ericom Software

March 2010 - (Free Research)

Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures.

(WHITE PAPER)

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