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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

Planning for a Pandemic: Turning Office Workers into Mobile Workers for Business Continuity by Fiberlink Communications July 20, 2009 - (Free Research) This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers.  (WHITE PAPER) READ ABSTRACT |

Food Manufacturer Extends Its Workforce with Secure Remote Access by Cisco Systems, Inc. July 2008 - (Free Research) This case study describes how one of the most well-known food producers and distributors achieved cost savings, increased productivity, and solved business challenges through deployment of the Cisco Adaptive Security Appliance (ASA) VPN Edition.  (WHITE PAPER) READ ABSTRACT |

Optimizing Microsoft® SharePoint with Dell by Dell and Microsoft April 2013 - (Free Research) The workplace is quickly becoming a highly mobilized environment where employees can work remotely. As executives work from home or during travel, important company data is housed in remote buildings far from the protection of the office walls. View this resource to learn more about protecting your business with governance and compliance.  (WHITE PAPER) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.  (CASE STUDY) READ ABSTRACT |

9 Common Mistakes to Avoid When Selecting and Deploying a mobile Solution by ClickSoftware December 2012 - (Free Research) This resource outlines nine common mistakes that are often made when deploying and managing a mobile initiative. Inside, find key recommendations that will help you sidestep these concerns and realize mobile success.  (WHITE PAPER) READ ABSTRACT |

Building Mobility into Your Network by NETGEAR Inc. October 2010 - (Free Research) Business environments have become increasingly dynamic and have created the demand for unprecedented levels of workforce mobility. These demands for business mobility require networks and data to be securely accessible anytime and anywhere − throughout the office, as well as from remote locations. Read this white paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Real-time Mobile Apps Boost Workforce Productivity by AT&T Corp October 2011 - (Free Research) This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field.  (WHITE PAPER) READ ABSTRACT |

Extreme Savings: Cutting Costs with Riverbed by Riverbed Technology, Inc. June 2009 - (Free Research) This paper explores how enterprises can use Riverbed solutions to cut hard costs and make the most of their existing infrastructure, without negatively impacting their operations.  (WHITE PAPER) READ ABSTRACT |

Mobile Device Management for Dummies by Sybase, an SAP company May 2009 - (Free Research) Mobile Device Management For Dummies is your guide to managing and securing mobile computing equipment such as laptops and handheld devices. You get the lowdown on enterprise mobile device management and how Sybase's Afaria solution can help you.  (BOOK) READ ABSTRACT |

Enable an Empowered and Distributed Workforce Through Managed Remote Services by AT&T Corp October 2011 - (Free Research) To react quickly to customers’ needs, organizations are decentralizing their workforce and shifting them into the flow of their customers’ lives.  (WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT)

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix May 2009 - (Free Research) This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth.  (WHITE PAPER) READ ABSTRACT |

Managing People You Can't See: Connecting and Engaging Teams in a Distributed Workforce by Citrix Online Go To Meeting October 2011 - (Free Research) This Future of Work white paper explores the challenges of managing a growing mobile workforce and provides simple, practical strategies managers can implement to keep distributed teams connected, engaged and productive.  (WHITE PAPER) READ ABSTRACT |

Empower Your Technicians, Lower Your Costs by Kony December 2012 - (Free Research) Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Make Field Service Best Practices Even Better by Leveraging Mobile Technology by Intermec June 2011 - (Free Research) Uncover best practices for workforce optimization, resource management, revenue assurance, and performance control and learn how technology you already have can enhance processes and improve productivity and profitability within your organization.  (WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc. January 2011 - (Free Research) This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs.  (WHITE PAPER) READ ABSTRACT |

Increase Productivity by Providing Notebooks Beyond the Road Warriors by Intel Corporation October 2008 - (Free Research) Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company.  (ANALYST REPORT)

The Human Energy Crisis: Technology's Role In Supporting Field Workforce, Hourly And High-Volume Hiring Needs by Taleo December 2008 - (Free Research) For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static.  (WHITE PAPER) READ ABSTRACT |

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated October 2010 - (Free Research) This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.  (WHITE PAPER) READ ABSTRACT |

Study commissioned by Webroot: Remote Users Expose Companies to Cybercrime Access by Webroot May 2013 - (Free Research) This commissioned survey explores the current state of web security in businesses and unveils how organizations have been impacted by the vulnerability of mobile and remote workers.  (WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist May 2008 - (Free Research) Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.  (WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Keep the Oil Flowing with SAP Mobile Solutions by SAP America, Inc. May 2013 - (Free Research) Watch this brief video to see real-world examples of how SAP mobile applications can virtualize, accelerate, and transform businesses - from maintenance, to shipping and receiving, to workforce productivity.  (WEBCAST) READ ABSTRACT |

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