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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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Accelerate ITIL Initiatives by Bomgar Corporation
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March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
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Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat
April 2006 - (Free Research)
As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative.
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The Unified Remote Access Approach by Blue Coat
May 2007 - (Free Research)
Traditional VPN technologies have been pushed beyond the scope of their original design, forcing IT organizations to accept the high cost and complexity of add-ons, extenders, multiple consoles, and thick client software administration. This white paper provides an analysis of existing IPSec and SSL VPN, followed by an overview of Blue Coat RA.
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Programmable Logic Controller Product Lines (PLCs) by AutomationDirect
Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.
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7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge
December 2008 - (Free Research)
This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
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VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
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Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
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Learn about the 7 Advantages of Backing up into the Cloud by i365, A Seagate Company
October 2009 - (Free Research)
With EVault disk-based backup solutions, your data is automatically backed up and can be stored on-site, offsite or both with local and remote vaults. Learn about the 7 Advantages of Backing up into the Cloud by view this video.
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Top 10 Reasons to Upgrade to Windows Server 2008 R2 by Dell and Microsoft
October 2009 - (Free Research)
Windows Server® 2008 R2 is the newest Windows Server operating system from Microsoft. Designed to help organizations reduce operating costs and increase efficiencies, Windows Server 2008 R2 provides enhanced management control over resources across the enterprise. Read the top 10 reasons why you should upgrade to Windows Server 2008 R2.
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Fundamentals of a Well-Built SAN by Hewlett-Packard Company
August 2009 - (Free Research)
The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
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Dell's New PowerEdge R610 - the 1U, 2 socket High Efficiency Machine by Dell, Inc. and Intel
May 2009 - (Free Research)
Watch this video to learn how the Dell PowerEdge R610 is a key building block for today's data center. Designed for versatility and high performance, it provides many of the virtualization, system management, and energy-efficiency features you need now and the scalability necessary to change as your business grows.
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Client Systems Management - Take Control of your Environment by Dell, Inc. and Intel
August 2009 - (Free Research)
Dell simplifies systems management. Dell's approach delivers systems management solutions that integrate and interoperate to help ease deployment, speed problem resolution, and enable you to manage smarter.
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Five Golden Rules for Branch Collaboration by Cisco Systems, Inc.
October 2009 - (Free Research)
As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration.
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Routers are Dead; Long Live the Router by Cisco Systems, Inc.
November 2009 - (Free Research)
Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.
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Demo - Installing Hyper-V Server on Dell PowerEdge R805 by Dell and Microsoft
December 2008 - (Free Research)
This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.
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Remote I/O: What You Should Know before Using Remote I/O by AutomationDirect
May 2008 - (Free Research)
In this video, learn some introductory facts about remote I/O, whether remote or expansion I/O is the more cost-effective solution for your organization, and how AutomationDirect's hardware can meet your remote I/O needs.
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Cost-effective Strategies for Building the Next-generation Data Center by ZT Systems
October 2009 - (Free Research)
This white paper will discuss the forces behind the rise of flexible, cloud-like data center architectures; describe the hardware needs created by those new architectures; and show why custom servers from ZT Systems powered by AMD Opteron™ processors are an exceptional fit for these demanding new data center environments.
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Hidden Dangers in the Mobile Worker Jungle by Blue Coat
March 2008 - (Free Research)
This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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