Remote Access Crm White Papers, Remote Access Crm Software, Remote Access Crm Research, Hardware and Services

Case Study: Sling Media - A Better Customer Experience with Integrated Support by LogMeIn, Inc.

January 20, 2012 - (Free Research)

Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery.

(CASE STUDY)

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Best Practices for Mobile Device Support by LogMeIn, Inc.

February 01, 2012 - (Free Research)

Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.

(WHITE PAPER)

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Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.

January 20, 2012 - (Free Research)

Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.

(WHITE PAPER)

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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research)

Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.

(WHITE PAPER)

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The Business Case for RDP Acceleration by Ericom Software

March 24, 2010 - (Free Research)

Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures.

(WHITE PAPER)

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Best Practices for Mobile Device Support by LogMeIn, Inc.

February 08, 2012 - (Free Research)

Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.

(WHITE PAPER)

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So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software

January 27, 2011 - (Free Research)

This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.

(WHITE PAPER)

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Integrating Active Directory Users with Remote VPN Clients on a Cisco ASA by Global Knowledge

December 17, 2010 - (Free Research)

This white paper examines how to configure an ASA to leverage AD for remote connectivity. Your users will appreciate the ability to connect in to your internal network to access programs and data with the same user name and password credentials as they do when they are in the office. VPN access via the public Internet is very secure and reliable.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

PowerTerm WebConnect Enhancements for WS08 R2 Remote Desktop Services by Ericom Software

June 23, 2011 - (Free Research)

Organizations considering Windows Server 2008 R2 Remote Desktop Services (RDS) should know that WS08 R2 (RDS) alone does not sufficiently provide many critical capabilities. Ericom PowerTerm WebConnect - the alternative to Citrix, extends the functionality of WS08 R2 Remote Desktop Services (RDS) with advanced centralized management.

(TRIAL SOFTWARE)

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Successfully Managing Remote Teams by Global Knowledge Network, Inc.

November 2005 - (Free Research)

Managing remote teams can be difficult for even the best manager. This white paper explains the challenges you will face and how to overcome them.

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Backup Mobile and Remote Users Securely, With or Without a VPN by Copiun

October 2010 - (Free Research)

This white paper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.

(WHITE PAPER)

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DirectAccess: The New VPN by Global Knowledge

January 2011 - (Free Research)

This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application.

(WHITE PAPER)

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The data sharing paradox. A guide to small business on data sharing and security by ComputerWeekly.com

September 2011 - (Free Research)

This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated.

(WHITE PAPER)

Protect Your Customer Base by Ensuring the Best Customer Experience by LogMeIn, Inc.

February 2012 - (Free Research)

Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.

(WHITE PAPER)

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Case Study: Leading Refrigeration Manufacturer Adds File Locking to Microsoft DFS Replication by Peer Software

January 2012 - (Free Research)

Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection.

(CASE STUDY)

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SP1 for Windows 7 and Windows Server 2008 R2: What's New? by Global Knowledge

May 2011 - (Free Research)

It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level.

(WHITE PAPER)

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The data sharing paradox. A guide to small business on data sharing and security. by ComputerWeekly.com

September 2011 - (Free Research)

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

EcoPaper Customer Success Story by BlackBerry

September 2011 - (Free Research)

Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.

(CASE STUDY)

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Case Study: For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

January 2012 - (Free Research)

Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs.

(CASE STUDY)

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How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

February 2012 - (Free Research)

Check out this E-Guide to learn how centralized backup can help address some of today's remote site data backup and protection challenges. In this guide you'll learn the keys to remote backup and recovery, and discover how technologies like deduplication and cloud are becoming part of these processes. Read on to learn more.

(EGUIDE)

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Deploying BranchCache: A How -To Guide by Global Knowledge

January 2011 - (Free Research)

This paper examines the benefits of Microsoft's BranchCache solution to allows branch office workers to cache content obtained from head office file and web servers locally.

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Information Security Magazine September 2011—Reader’s Choice Awards by Information Security Magazine

September 2011 - (Free Research)

Brought to you by SearchSecurity.com, this month’s Information Security Magazine cover story unveils the 2011 Information Security Reader’s Choice Awards. Learn which products your peers voted as the best in the market spanning 14 different categories including; antimalware, mobile data security, vulnerability management and remote access.

(EZINE)

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Global Instant Remote Support for Multi-Agent Teams by NTR Global

November 2011 - (Free Research)

Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.

(TRIAL SOFTWARE)

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