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CIO Decisions Ezine Volume 6: Managing for Efficiency and Effectiveness by CIO Decisions April 10, 2009 - (Free Research) Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.  (EZINE)

Accelerate Your Business: Performance Reporting Essentials by Prophix Software August 31, 2012 - (Free Research) Companies that are still using spreadsheets to collect and disperse data may run into errors and possibly outgrow the capacity of Excel. Read this paper to learn find the ideal reporting and performance management system for your organization.  (WHITE PAPER) READ ABSTRACT |

Business Analytics: Helping You Put an Informed Foot Forward by SAS Institute Inc. July 30, 2010 - (Free Research) What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.  (WHITE PAPER) READ ABSTRACT |

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc. November 01, 2007 - (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Need for Best of Breed. Tips for your ERP & BI Application Strategy by IBM Cognos June 25, 2009 - (Free Research) This Webcast Transcript can help you put your business intelligence (BI) and enterprise resource planning (ERP) needs into perspective with application strategy tips offered by Ray Wang at Forrester Research.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Survival Guide to the EBS R12 Upgrade Survival Guide by Quest Software, now a part of Dell September 21, 2011 - (Free Research) This webcast  shows you how to effectively manage an upgrade to Oracle E-Business Suite R12.  (WEBCAST) READ ABSTRACT |

Zen and the Art of the Balanced Scorecard by Oracle Corporation October 01, 2010 - (Free Research) As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way.  (WHITE PAPER) READ ABSTRACT |

Zen and the Art of the Balanced Scorecard by Oracle Corporation December 01, 2008 - (Free Research) Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. This paper will provide guiding principles to help your company's overall performance.  (WHITE PAPER) READ ABSTRACT |

The Value of Performance Metrics in Managing IT Service by CA Technologies. July 30, 2010 - (Free Research) Read this paper to learn how CA Technologies is helping IT manage changing environments and assure service levels across the enterprise.  (WHITE PAPER) READ ABSTRACT |

Balancing Cost Control with Strategic Investments by Cisco Systems, Inc. March 16, 2011 - (Free Research) Listen to this podcast as the Senior Director and Lead in the European Markets for Cisco's Internet Business Solutions Group, explores how CIOs balance cost containment with making strategic investments that will help their businesses accelerate growth today and into the future.  (PODCAST)

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.  (WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Performance Scorecard by Oracle Corporation December 2008 - (Free Research) To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.  (DATA SHEET) READ ABSTRACT |

Presentation Transcript - Improving Data Center Relations: IT Versus Facilities by Viridity Software November 2010 - (Free Research) Today, IT resources can be provisioned quickly and cheaply—some would say too quickly and cheaply. But those IT resources rely on brick and mortar as well as megawatts, which are abstracted from the IT department. This Webcast will identify pitfalls data center teams should avoid.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Business Service Management by ASG Software Solutions Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.  (SOFTWARE PRODUCT)

Working Together To Improve Strategic Planning by Oracle Corporation October 2010 - (Free Research) This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.  (WHITE PAPER) READ ABSTRACT |

How To Get Started With Business Intelligence in Manufacturing by SearchManufacturingERP February 2011 - (Free Research) Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.  (EBOOK) READ ABSTRACT |

The CIO's Role in Driving Business Performance by SAP America, Inc. August 2008 - (Free Research) Explore the changing role of the CIO, and the blurring of the line between IT and finance, as CIOs begin to function as strategic advisors to the executive team.  (WHITE PAPER) READ ABSTRACT |

Top 10 Features of BlackBerry Enterprise Service 10 by BlackBerry February 2013 - (Free Research) IT professionals are constantly trying to create the perfect balance between meeting the needs of their end-users and meeting the goals of their organization. Discover how BlackBerry can help boost mobile capabilities with secure end-to-end mobility, complete device management, flexible enterprise mobility management controls, and more.  (VIDEOCAST) READ ABSTRACT |

The Data Center Facilities IT Handbook: Reinforcing IT and Facilities Relations by APC by Schneider Electric April 2009 - (Free Research) Communication failures between IT staff and facilities managers have cost companies enormous amounts of money in lost revenue. This eBook discusses the importance of open communication between both groups, and also serves as a guide for IT pros looking for information on ensuring that their physical infrastructures support the data center.  (EBOOK) READ ABSTRACT |

How to Resolve Capacity Bottlenecks and Ensure Great Performance in Your VMware ESX Environment by VKernel February 2008 - (Free Research) In virtualized data centers, the fact that all applications and users can impact each other combined with a lack of resource monitoring can cause poor performance and even system downtime. This white paper provides a formula to avoid these problems.  (WHITE PAPER) READ ABSTRACT |

Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation October 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.  (WHITE PAPER) READ ABSTRACT |

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation June 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.  (WHITE PAPER) READ ABSTRACT |

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM November 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.  (WHITE PAPER) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.  (CASE STUDY) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist October 2011 - (Free Research) Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.  (WHITE PAPER) READ ABSTRACT |

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