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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Customer Case Study: Junta de Castilla y León Regional Government by IBM

July 07, 2011 - (Free Research)
The regional government of Castilla y León, one of Spain’s 17 autonomous regions, administers a broad range of social programs through its Social Services agency. More than 50,000 people benefit from the agency’s social assistance programs for the disabled and elderly, and for child protection. 
(CASE STUDY) READ ABSTRACT |

Bringing Personalized Financial Services to Farmers by Cisco Systems, Inc.

June 2008 - (Free Research)
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee. 
(VIDEOCAST)

ROBO and Regional Data Centre Data Protection Solution Scenarios using HP Data Protector software, HP VTL systems and Low Bandwidth Replication by Hewlett-Packard Company

May 2010 - (Free Research)
This white paper shows how recent developments in the HP data protection portfolio can overcome common obstacles through the use of centralized management with HP Data Protector software and the use of Deduplication and Low bandwidth replication on HP’s virtual tape library products. 
(WHITE PAPER) READ ABSTRACT |

Inventory Optimization for Mill Products Companies by SAP America, Inc.

June 2012 - (Free Research)
This paper explores how the latest inventory optimization techniques can help increase supply chain visibility and reduce inventory costs. Read this resource now to learn how to capitalize on a multi-stage, multi-inventory optimization model to help increase efficiency and gain much-needed competitive advantage. 
(EBOOK) READ ABSTRACT |

Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight

March 2009 - (Free Research)
With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts. 
(CASE STUDY) READ ABSTRACT |

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com

December 2010 - (Free Research)
Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Manchester Essex Regional School District: Virtualization helps a Massachusetts school district deliver better education while reducing costs, IT staff burdens and environmental impact by VMware, Inc.

July 2011 - (Free Research)
The Manchester Essex Regional School District was looking to build a new school for its 8500 student body, tasking the IT department with finding the most effective way to help build and manage an energy-efficient IT infrastructure. This white paper highlights how VMware data center virtualization and other software helped them achieve their goals. 
(WHITE PAPER) READ ABSTRACT |

VMware Enlisted to Serve Marine Corps Enterprise Networking Requirements by VMware, Inc.

December 2008 - (Free Research)
The MCNOSC needed an affordable and easy-to-manage alternate site with real-time data transfer that would be reliable in the event of a catastrophe so they implemented VMware virtual infrastructure which effectively met their requirements. 
(CASE STUDY) READ ABSTRACT |

Next Generation Enterprise WAN Regional WAN Remote Access VPN overview by Cisco Systems, Inc.

July 2012 - (Free Research)
Read this paper to learn how deploying routed WAN solutions for borderless networks enables your business to support mobile workers and branch offices therefore contributing to increased productivity and performance across the enterprise. 
(WHITE PAPER) READ ABSTRACT |

At-a-Glance: Cisco Regional WAN Solution Overview by Cisco Systems, Inc.

July 2012 - (Free Research)
Read this white paper to learn how to upgrade your enterprise networking solution to deliver exciting new services such as cloud computing, virtual desktops, videoconferencing, and more to your remote branch-office environments in a secure, highly scalable, tightly integrated manner. 
(WHITE PAPER) READ ABSTRACT |

Next Generation Enterprise WAN Regional WAN Management by Cisco Systems, Inc.

July 2012 - (Free Research)
IT professionals need an enterprise WAN offering that can simplify network management and increase operational efficiency without sacrificing a large chunk of the IT budget. Access this white paper to learn how your network administrators can easily implement, monitor and troubleshoot services with a low cost, efficient, high performance WAN. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain

February 2012 - (Free Research)
In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements. 
(CASE STUDY) READ ABSTRACT |

Case Study: HyTrust Helps a Regional Nature and Science Museum Gain the Benefits of Virtualization by HyTrust

July 2011 - (Free Research)
With a series of servers that must comply with all the PCI standards, a regional museum needed a tool that assisted with securing and documenting PCI compliance. Access this resource for a case study of the museum's implementation of the HyTrust Appliance and reduced the burden of PCI compliance. 
(CASE STUDY) READ ABSTRACT |

Regional Medical Clinic Diagnoses I/O Latency and Administers FlashSoft™ Software For the Cure by SanDisk Corporation (E-mail this company)

October 2013 - (Free Research)
In this brief case study, you will discover how a full-service medical, surgical, and audiological practice in Tennessee deployed server-side caching software to alleviate I/O latency bottlenecks in the medical records system. 
(CASE STUDY) READ ABSTRACT |

Lessons Learned from Hurricane Katrina: How To Maintain Operations During a Regional Disaster by SunGard Alternative Investments

August 2010 - (Free Research)
No one could have prepared the country for the wrath that Hurricane Katrina unleashed on the Gulf Coast of the United States. Why were businesses not more prepared to recover quickly and continue operating in the face of this disaster? Read this whitepaper to find out how a comprehensive disaster recovery plan could have helped. 
(WHITE PAPER) READ ABSTRACT |

Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez

July 2009 - (Free Research)
Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions. 
(WHITE PAPER) READ ABSTRACT |

UMB FINANCIAL CORPORATION: Regional bank gains an aggregate view of enterprise risk by RSA, The Security Division of EMC

March 2012 - (Free Research)
Learn how one of the largest independent banks in America was able to enhance their risk and compliance posture by switching their existing disjointed and inefficient enterprise risk management system (ERM) to a single platform that enabled better information transparency, centralized risk control and more. 
(CASE STUDY) READ ABSTRACT |

The Customer Service Balancing Act by Jive Software

July 2013 - (Free Research)
Access this helpful resource to discover a customer service technology that provides complete integration of all your customer communication channels so that you can achieve a unified view of customer interactions. Read on to discover how this peer-based strategy can cut costs while enhancing customer service by reading now! 
(WHITE PAPER) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

Agile, Secure, Reliable: World-Class Customer Service in the Cloud by Oracle Corporation

January 2014 - (Free Research)
The following e-book outlines the extensive benefits to moving customer service to the cloud. 
(WHITE PAPER) READ ABSTRACT |

How the Cloud Levels the Customer Service Playing Field by Genesys

March 2013 - (Free Research)
In this paper by Ovum research, discover how mid-market companies can leverage the cloud to improve customer service, and, as a result, get on a more level playing field with bigger competitors. Explore the challenges that mid-size companies face with customer service, and get recommendations for cloud adoption tailored to service organizations. 
(WHITE PAPER) READ ABSTRACT |

Five Ways to Differentiate Your Customer Service Offering Using the Cloud by Genesys

March 2012 - (Free Research)
Implementing new technologies to enable multi-channel customer service isn't always easy, especially for mid-size organizations that are trying to balance costs with customer personalization. Access this white paper to learn why a cloud-based contact center could be the answer for better service at a lower cost. 
(WHITE PAPER) READ ABSTRACT |

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