Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America January 13, 2009 - (Free Research) With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.  (WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence - Enterprise Performance Management Innovations by Oracle Corporation April 01, 2010 - (Free Research) This collection of journal articles focuses on the many facets of enterprise performance management that can help organizations thrive through the recovery, including; integrating the financial close and reporting process, managing the transition to IFRS, centralized enterprise dimension management.  (WHITE PAPER) READ ABSTRACT |

Bridge the Gaps in Your E-Commerce Strategy with Electronic Signatures from DocuSign by DocuSign, Inc. April 03, 2008 - (Free Research) This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy.  (WHITE PAPER) READ ABSTRACT |

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent May 09, 2011 - (Free Research) To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution.  (CASE STUDY) READ ABSTRACT |

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation July 2006 - (Free Research) Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Is JD Edwards EnterpriseOne Right for Your Business? by Oracle Corporation December 2008 - (Free Research) View this Webcast to learn why the new transformation of JD Edwards applications can integrate your manufacturing strategies to improve your competitiveness and overall performance.  (WEBCAST) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc. June 2012 - (Free Research) This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses.  (EGUIDE) READ ABSTRACT |

Enhancing SQL Reporting Services with Double-Take by Double-Take Software February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data no matter what.  (WHITE PAPER) READ ABSTRACT |

Unifying ERP and CRM to Create a Responsive Enterprise by Infor November 2012 - (Free Research) In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Eliminate Information Silos and Drive Customer Spend by Infor November 2012 - (Free Research) The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

Protecting and Enhancing SQL Server With Double-Take Availability by Double-Take Software October 2009 - (Free Research) Double-Take Software provides organizations with a solution that offers distinct recovery and protection advantages over manual Microsoft SQL built-in replication capabilities: Double-Take Availability saves more data real-time and restores that data in a much faster manner.  (WHITE PAPER) READ ABSTRACT |

Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited June 2012 - (Free Research) This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.  (WHITE PAPER) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications January 2009 - (Free Research) Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.  (WHITE PAPER) READ ABSTRACT |

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc. July 1967 - (Free Research) SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper.  (WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

Disaster Recovery Solutions from VMware: Transforming Disaster Recovery - VMware Infrastructure for Rapid, Reliable and Cost-Effective Disaster Recovery by VMware, Inc. October 2008 - (Free Research) VMware Infrastructure is transforming the way disaster recovery is done today and in the future; it changes the disaster recovery paradigm to one that is cost effective, rapid and reliable.  (WHITE PAPER) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.  (EGUIDE) READ ABSTRACT |

Increasing Customer Loyalty: Connected Intelligence & Loyalty by Hewlett-Packard Limited June 2012 - (Free Research) Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking.  (WEBCAST) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

E-Book: Mobilizing enterprise applications: Trends, best practices and strategy advice by Sybase, an SAP company November 2010 - (Free Research) The evolution of smartphones and mobile networks enable new possibilities for enterprise applications and new challenges for IT. The benefits span organizations. But delivering this requires a sound strategy and close collaboration between business and IT. Learn about key mobile trends and how to develop a mobile enterprise application strategy.  (EBOOK) READ ABSTRACT |

The Best Strategies for a Successful CRM Strategy Implementation by Epicor Software Corporation May 2011 - (Free Research) How to have a successful customer relationship management (CRM) implementation.  (WHITE PAPER) READ ABSTRACT |

Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins by SAP America, Inc. September 2010 - (Free Research) CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins.  (WHITE PAPER) READ ABSTRACT |

Streamlining Operations: Discrete Manufacturers Pursue Improved Efficiency by SAP America, Inc. August 2009 - (Free Research) Find out in this EIU study how discrete manufacturers are pursuing improved efficiency. Tightening inventories, reducing waste, and shortening cycle times are strategies that will help lay the foundation for renewed growth in better times.  (WHITE PAPER) READ ABSTRACT |

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