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ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
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Five Areas of Records and Information Management Best Practices by Iron Mountain

June 20, 2012 - (Free Research)
More than 73% of CIOs, general counsel and records managers surveyed in a recent compliance benchmark study indicated they do not proactively monitor their records program for compliance. Out of 4,000 respondents, 42% have no formal information security program and 61% struggle with discovery. Where does your company’s policy fall? 
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Rochester General Relies on MOVEit to Transfer Medical Records and Meet HIPAA/HITECH Compliance by Ipswitch File Transfer

May 31, 2013 - (Free Research)
This two-page case study unveils the security solution Rochester General Hospital put in place to help them quickly, easily, and securely track file transfers while simultaneously complying all regulatory requirements. 
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Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
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Importance of Information Governance for General Counsel and Legal Operations by RSD

April 2014 - (Free Research)
The following white paper explores the importance of information governance, particularly in the realm of general counsel and legal operations. Learn how to grow from reactive to proactive governance, better manage laws and regulations, reduce cost, and more. 
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jQuery on Rails (The Real Ones) by The Ajax Experience

January 2009 - (Free Research)
The talk examines how to develop and enterprise solution for leveraging a diverse server-side framework portfolio and deliver a consistent experience to end users. 
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Gartner's Magic Quadrant for Security Information and Event Management 2008 by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain. 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Wales & West Utilities Distributes Data Entry Savings across the Company with Winshuttle by Winshuttle, LLC

December 2008 - (Free Research)
Wales & West Utilities uses Winshuttle to streamline SAP data loading and extraction in multiple business areas, from finance to asset management. 
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The Impact of Corporate Real Estate on Records Management by Iron Mountain

December 2011 - (Free Research)
This white paper explores the hidden impact that shifting corporate real estate paradigms have on records management. Read now to ensure that the quality, accessibility and security of your organization's vital information assets remain unaffected. Read now to learn more. 
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Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems

April 2008 - (Free Research)
As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance. 
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Building a Business Case for your Next-Generation QA Solution by Calabrio, Inc.

June 2011 - (Free Research)
This white paper shows you how to build your business case and obtain approval for a new or upgraded contact center quality assurance and recording solution. 
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E-Book: Log Management for Compliance by SearchSecurity.com & SearchCompliance.com

April 2009 - (Free Research)
Log management has become an increasingly important part of managing information technology across the enterprise. This E-Book will look at how compliance has changed IT's requirements for log management tools in general, and how the tools continue to evolve to meet security needs as well. 
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The Case for NSF - How Archiving in NSF Format Preserves Data Integrity by Sherpa Software

July 2010 - (Free Research)
The need for archiving electronic records, including electronic mail [email] continues to grow. Large volumes of electronic records, including email, increased storage limitations, government regulations and legal implications have made the need to archive information a critical business issue. Is there a preferred storage format? 
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Records Management: A Real World Guide by IBM ECM

September 2007 - (Free Research)
Read this white paper to learn how records management as part of an enterprise content management (ECM) solution delivers substantial ROI through reduction in corporate risk, lower operational costs, and improved productivity. 
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Email Archiving Implementation Five Costly Mistakes to Avoid by Mimosa Systems

October 2008 - (Free Research)
This white paper will describe five key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost. 
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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
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Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
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Secure Enterprise e-mail Solutions with Microsoft® Exchange by Agilysys-Sun Technology Solutions

July 1967 - (Free Research)
This white paper describes HP's set of add-on Microsoft Exchange solutions that protect against security, performance and availability risks and enable e-mail administrators to set and better enforce message handling policies. 
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Under Armour Improves Performance of SAP Data Loading with Winshuttle by Winshuttle, LLC

December 2008 - (Free Research)
Winshuttle streamlined Under Armour's seasonal product creation process, reducing manual data entry by 80% while empowering end-users to run data transfers without excessive IT intervention. 
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eBook - Email Retention: Standards and Practices by SearchCompliance.com

October 2009 - (Free Research)
Electronic records are as real as paper documents. In this SearchCompliance eBook, you'll learn the importance of having a records retention policy and how to properly manage the data for e-discovery and recovery in your organization. 
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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
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UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
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Customer Satisfaction with Email Archiving Systems by Sunbelt Software

January 2010 - (Free Research)
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process. 
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