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SIP and the Art of Converged Communications by Global Knowledge

June 18, 2013 - (Free Research)
Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment. 
(WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

The SIP High Availability and Reliability Paradigm by F5 Networks

August 2007 - (Free Research)
Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly. 
(WHITE PAPER) READ ABSTRACT |

SIP Management: Top benefits and potential challenges by Metaswitch Networks

September 2011 - (Free Research)
This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. 
(EGUIDE) READ ABSTRACT |

SIP: Myth versus reality by Orange Business Services

July 2009 - (Free Research)
Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction? 
(WHITE PAPER) READ ABSTRACT |

A Holistic View of SIP Trunking Solutions by Siemens Enterprise Communications

December 2010 - (Free Research)
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation.  Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How to Maximize Benefits of SIP Trunking for your Business by XO Communications

January 2014 - (Free Research)
This expert guide from SearchUnifiedCommunications.com highlights how you can best use SIP trunking to reduce costs, focusing on two methods that are not commonly practiced. 
(EGUIDE) READ ABSTRACT |

Why SIP Trunking Over Ethernet Makes Sense by XO Communications

January 2014 - (Free Research)
This exclusive resource discusses how SIP trunking over Ethernet can help you maximize the value of your existing UC tools, improving scalability and efficiency while reducing overall costs. 
(WHITE PAPER) READ ABSTRACT |

Boosting Contact Center Capabilities with UC and SIP by IBM

December 2010 - (Free Research)
Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service. 
(EBOOK) READ ABSTRACT |

CW Buyer's Guide: IPV6 Migration by ComputerWeekly.com

February 2012 - (Free Research)
This Computer Weekly Buyer's guide takes you through the steps you need to take to migrate to IPv6 and explains the potential impact on your business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Comparing the total Cost of ownership of TDM and SIP Contact Centers by Genesys

November 2012 - (Free Research)
This resource compares the total cost of ownership of traditional Time Division Multiplex (TDM) and Session Initiation Protocol (SIP) contact centers. Read on to learn how the right contact center infrastructure can lead the way for success. 
(WHITE PAPER) READ ABSTRACT |

Case Study: New capabilities of and applications for SIP Solutions by XO Communications

January 2014 - (Free Research)
This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP. 
(CASE STUDY) READ ABSTRACT |

Oracle Improves Communications and Reduces Costs with SIP Trunking by Oracle Corporation

September 2013 - (Free Research)
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure. 
(WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications

January 2011 - (Free Research)
Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. 
(WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications

September 2010 - (Free Research)
In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution. 
(WHITE PAPER) READ ABSTRACT |

Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.

February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts. 
(BOOK) READ ABSTRACT |

How to Navigate Today's Supply Chain Challenges by Epicor Software Corporation

June 2013 - (Free Research)
Enterprise resource planning (ERP) systems are taking an increasingly prominent role in a variety of business activities. View this resource to find out more about how to modernize the user experience as mobile, analytics, social and the cloud. 
(WHITE PAPER) READ ABSTRACT |

The Blueprint to Contact Center Modernization- Replacing Your ACD by Genesys

November 2013 - (Free Research)
Your contact center is looking to improve agent productivity, increase efficiency, and provide stellar customer experiences -- but are your legacy technologies hampering your goals? If you still rely on Automatic Call Distribution (ACD), this could be the case. 
(WHITE PAPER) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys

September 2008 - (Free Research)
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals. 
(WHITE PAPER) READ ABSTRACT |

Pinnacle Health - Bridging Film and Digital Images by Iron Mountain

March 2012 - (Free Research)
This case study examines one medical facility's adoption of an off-site, on-demand image archiving solution that has helped them streamline workflow processes and make faster diagnoses resulting in improved patient care and reduced operating costs. 
(CASE STUDY) READ ABSTRACT |

Modern Retention Enablement by IBM

June 2012 - (Free Research)
This quick video explains why legal departments need the what, who, and where of records and information management (RIM) files. 
(VIDEO) READ ABSTRACT |

Tuning Applications for IP by AT&T Corp

July 1967 - (Free Research)
A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network. 
(WHITE PAPER) READ ABSTRACT |

Transforming your Contact Center…”SIP-ly” Stated by AT&T Corp

September 2011 - (Free Research)
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. 
(WHITE PAPER)

Hitachi Clinical Repository by Hitachi Data Systems

February 2012 - (Free Research)
This resource explores how health care facilities can address today's multidepartmental digital imaging conundrum with enterprise-level data management. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

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