WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT)

Case Study: SSB Wind Systems, End-To-End Service Mitigates Information Risks by Iron Mountain December 31, 2012 - (Free Research) This short white paper discusses how one organisation transformed its data and records management processes through end-to-end off-site data protection and records management services.  (CASE STUDY) READ ABSTRACT |

Improving Data Collection and Delivery Helps Medical Researchers Extend Intelligence, Increase Confidence - Case Study by Microsoft February 17, 2011 - (Free Research) As the number of devices and specialists at GE Healthcare multiplied, medical professionals found themselves questioning the accuracy of the data collected in its centralized systems. Check out this brief case study overview to learn how the creation of a new generation of recording systems helped GE Healthcare overcome this challenge.  (WHITE PAPER) READ ABSTRACT |

JobClock by Exaktime JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.  (HARDWARE PRODUCT)

PocketClock/GPS by Exaktime While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for: -Crews on the move, -Multiple cost codes, -Service and route work  (HARDWARE PRODUCT)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

The Age of Electronic Ticketing by Hexaware Technologies May 2008 - (Free Research) Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.  (WHITE PAPER) READ ABSTRACT |

The MATH, MYTH, & MAGIC: An Introduction to Identity Data Search-and-Match by Informatica December 2008 - (Free Research) This book is of value to both the person who is tackling a "name search" and "name matching" problem for the first time, as well as to the experienced specialist in "identification and search" systems.  (BOOK) READ ABSTRACT |

Ultrabooks & Mobile Computing by ComputerWeekly.com January 2012 - (Free Research) In this report extract, Juniper Research looks at the market challenges and opportunities of ultrabooks, the next generation of note book PCs.  (ANALYST BRIEF) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we take an in-depth look at HP's strategic shake-up, and ask what it means for the supplier's customers and the UK IT industry as a whole. We also discuss a major research study into why IT projects go wrong, and start our latest Buyer's Guide, about business intelligence. Download the new issue now.  (EZINE)

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

Mobile Security Strategies by ComputerWeekly.com November 2012 - (Free Research) This exclusive report for Computer Weekly members explains the security risks and challenges of using mobile devices in the enterprise.  (ANALYST REPORT) READ ABSTRACT |

How Micro-Electro-Mechanical systems are taking over mobile devices by ComputerWeekly.com February 2012 - (Free Research) <p>In this report extract Juniper Research looks at the growing use of MEMS (micro-electro-mechanical systems) in mobile devices, tables, laptops and notebooks.</p> <p> </p>  (ANALYST BRIEF) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Get Certified - Avaya Communication Manager by Global Knowledge May 2013 - (Free Research) The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.  (WHITE PAPER) READ ABSTRACT |

Open Group technical document: IT Specialist Certification Accreditation Policy by ComputerWeekly.com October 2010 - (Free Research) A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.  (WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.  (WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 1 by Hewlett-Packard Company July 2012 - (Free Research) This video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.  (VIDEO) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Presentation Transcript: Geek Out on the Best Practices of a Google Apps Deployment by Google Apps January 2011 - (Free Research) Read this transcript to geek out with Jim Copeland, Dan Kennedy and Marcello Pedersen, Google Apps deployment specialists, on why a "big bang" approach is earning customers accolades within their organizations.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Geek Out on the Best Practices of a Google Apps Deployment by Google Apps June 2010 - (Free Research) Read this transcript to geek out with Jim Copeland, Dan Kennedy and Marcello Pedersen, Google Apps deployment specialists, on why a "big bang" approach is earning customers accolades within their organizations.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Why Should You Consider Procurement Outsourcing? A Holistic Approach towards Vertically Integrated to Virtually Integrated Business Process Services by Wipro Technologies January 2009 - (Free Research) Procurement Outsourcing is defined as a process wherein organizations take a calculated approach of moving some of their processes around source to pay to a specialist.  (WHITE PAPER) READ ABSTRACT |

Unifying Management of Physical and Electronic Records: The Records Management Imperative by EMC Corporation March 2008 - (Free Research) This white paper explains the features and benefits of such a unified approach to enterprise records management, and describes how the EMC Documentum/OmniRIM solution works.  (WHITE PAPER) READ ABSTRACT |

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