Enterprise Engineer 3.5 by McLaren Software.. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related more... >> Discover more offerings from McLaren Software..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

Customer Data Quality Platform by Pitney Bowes Group 1 Software The Customer Data Quality Platform provides a foundation for enterprise customer data quality. Based on a service-oriented architecture (SOA), our customer data quality solution lets all customer touchpoints update, link and consolidate valuable customer information into enterprise-wide business intelligence  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix. July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Authenticity: The Gateway to Admissibilty by EMC Corporation. June 2008 - (Free Research) The Pervasive use of electronics records is resulting in a spectrum of new legal rules regarding the retention and production of information - from what is retained, to how and even the way electronics records demonstrate their authenticity. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix. July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Assure the Integrity of Your Asset Documentation Recording by McLaren Software. February 2008 - (Free Research) This webcast will jump straight into our Enterprise Engineer Application suite, provide a quick overview of the product line itself and we really want to hold our focus today on introducing Enterprise Engineer for Asset. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Solera Networks Architectural Overview by Solera Networks May 2008 - (Free Research) Learn how to capture, record, and archive 100% of the packets crossing a network at full-line rates, including fully saturated 10 Gb networks, with speed and accuracy unmatched by any other solution. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Solera DS Appliances - Product Line Data Sheet by Solera Networks May 2008 - (Free Research) This data sheet details a complete range of network record, search and playback appliances that capture every packet for an accurate record of all network activity, not just a sample. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

When Encryption Isn't Enough by Trend Micro Inc. May 2008 - (Free Research) It seems as though every week there are several highly publicized and embarrassing disclosures and reports of breaches of private information such as customer records, employee records, and intellectual property. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ADERANT Expert by Aderant ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Selecting a Practical Enterprise Content Management Solution: Critical Considerations by Xerox DocuShare May 2008 - (Free Research) Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

AIRSWEB™ -- Accident & Incident Reporting Solutions by Safety Management Systems, Inc. (E-mail this company) AIRSWEB is an Internet or Intranet-based Safety, Health and Environmental management software designed to record, report and analyze accident, incident and near-miss data. It enables your company to make more effective use of this information, recognize areas of vulnerability and develop a safer working environment, thus reducing operating costs.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Webinar - Complete Network Visibility, Delivered by Solera Networks July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

10 Best Practices for Archiving by Quest Software, Inc June 2008 - (Free Research) Using an automated archive solution offers companies a way to capture a variety of data types and mange the data for compliance and litigation readiness. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Benefits and Advantages of Recording and Archiving Calls by Teleformix. July 2008 - (Free Research) ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) Medicaid, the state-funded entitlement program designed to meet the medical care requirements of the financially needy, is essentially a safety net program. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT Briefing: Does Records Management Matter? by Computer Associates (CA) July 2008 - (Free Research) Lots of organizations are looking at record management which has various roles in the world of electronic documents. Read this paper to understand why IT should care about this role and how it does it. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD June 2008 - (Free Research) Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Solera DeepSee – The World’s First Search Engine for Data-in-motion by Solera Networks Introducing Solera DeepSee, the first and only solution that allows authorized professionals complete visibility into all network traffic, even on high-speed networks. It provides Google-like simplicity so anyone can view network communications.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Unique Approach to Reducing MTTR by NetScout Systems, Inc. June 2008 - (Free Research) Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Patch Migration & Testing for Oracle E-Business Suite: Automate and Control by Newmerix June 2008 - (Free Research) Learn recommendations for managing Oracle application patches and how you can meet your aggressive timelines for deploying Oracle Application upgrades and helps you cut operational inefficiencies from your maintenance activities. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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