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Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

Make CRM Work the Way Salespeople Do by Oracle Corporation

September 2009 - (Free Research)
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs. 
(WHITE PAPER) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM

March 2013 - (Free Research)
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices. 
(EGUIDE) READ ABSTRACT |

Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies

October 2009 - (Free Research)
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. 
(WHITE PAPER) READ ABSTRACT |

Make a Match: Four Tips for Picking a VoIP Partner by Cisco Systems, Inc.

January 2011 - (Free Research)
When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses. 
(WHITE PAPER) READ ABSTRACT |

Data Virtualization Goes Mainstream - Solving Key Data Integration Challenges by Denodo Technologies

April 2012 - (Free Research)
This paper discusses how to overcome key data integration challenges with more agility than traditional technologies for structured, unstructured, Web, cloud and big data sources. 
(WHITE PAPER) READ ABSTRACT |

To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
(EGUIDE) READ ABSTRACT |

BTS Consultant Thought Leadership Paper: Business Case for Value Realization Business Case for Value Realization During Implementation by SAP America, Inc.

October 2010 - (Free Research)
Find out more about value management and building value realization practices into every IT project. Discover how using value realization best practices during the lifecycle of your implementation can help you achieve greater value from your IT investments. Learn about the value of ASAP methodology and SAP offerings. 
(WHITE PAPER) READ ABSTRACT |

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises (2013) by NetSuite

February 2013 - (Free Research)
This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs. 
(WHITE PAPER) READ ABSTRACT |

Benefits Management: How to increase the business value of your IT projects by ComputerWeekly.com

February 2013 - (Free Research)
This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business. 
(BOOK) READ ABSTRACT |

Business Case for Value Realization During ImplementationDelivering Projects on Time, on Budget, and on Value by SAP America, Inc.

July 2011 - (Free Research)
This white paper makes the case for using value realization practices in conjunction with traditional project management. 
(WHITE PAPER) READ ABSTRACT |

Architectural Strategies for Cloud Computing by Oracle Corporation

December 2010 - (Free Research)
This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend. 
(WHITE PAPER) READ ABSTRACT |

Realise Benefits from a Digital Strategy by ComputerWeekly.com

May 2014 - (Free Research)
Rob Lambert, visiting fellow at Cranfield School of Management, offers advice to CIOs on developing business cases and maximising the business value of digital technology projects. 
(PRESENTATION) READ ABSTRACT |

Sole Technology Skates Past Reporting Obstacles with Business Objects by SAP America, Inc.

June 2008 - (Free Research)
Read this case study and see why Sole Technology purchased BI from Business Objects. Sole Technology was struggling with getting data into the hands of people that needed it, when they needed it, to make better business decisions. Business Objects supplied them with the means to retrieve their data and disperse it to the right people. 
(CASE STUDY) READ ABSTRACT |

Sole Technology Skates Past Reporting Obstacles with Business Objects by SAP

June 2008 - (Free Research)
Read this case study and see why Sole Technology purchased BI from Business Objects. Sole Technology was struggling with getting data into the hands of people that needed it, when they needed it, to make better business decisions. Business Objects supplied them with the means to retrieve their data and disperse it to the right people. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com

January 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now. 
(EZINE)

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com

January 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now. 
(EZINE)

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.

November 2011 - (Free Research)
Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Consumerisation by ComputerWeekly.com

January 2012 - (Free Research)
This guide to consumerisation of IT condsiders what the proliferation of consumer technology in the workplace means for the IT department and how it can empower employees to boost resourcefulness and productivity. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com

January 2012 - (Free Research)
Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. 
(ESSENTIAL GUIDE) READ ABSTRACT |

4G: The What, Why and When by Tellabs

October 2008 - (Free Research)
The purpose of this paper is to: Clarify the definition of 4G from a technology perspective; present business benefits of 4G-enabled services; and Propose a realistic timeline for the adoption of a 4G standard. 
(WHITE PAPER) READ ABSTRACT |

Deployment Strategies for 802.11n: Key Considerations for the Next Generation of Wireless Networking by Brocade

October 2010 - (Free Research)
While 802.11n wireless networks let enterprises create a seamless working environment by combining the mobility of wireless with the performance of wired networks, the best ways for deploying 802.11n—while minimizing acquisition and operational costs—may still be unclear. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

2010 ERP REPORT: Part One in a Series by Panorama Consulting Group

February 2010 - (Free Research)
This report offers data on a wide variety of ERP solutions. Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions. 
(WHITE PAPER) READ ABSTRACT |

Avaya Fabric Connect Makes Multicast Simple (Really) by Avaya

May 2013 - (Free Research)
This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology. 
(PODCAST) READ ABSTRACT |

Six Lessons Learned as Hospitals Journey to Smartphone Utopia by BlackBerry

August 2010 - (Free Research)
This white paper reviews six lessons hospitals have learned as they incorporate smartphones into their existing enterprise communications infrastucture. 
(WHITE PAPER) READ ABSTRACT |

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