As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 

The SCOOTER Store deployed Microsoft® Virtual Server 2005 and Microsoft System Center Virtual Machine Manager 2007 to make its IT infrastructure a more dynamic strategic asset for the enterprise. 

Check out this slides presentation to read about the new Windows Server® 2008 R2 operating system, which provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. 

In this presentation transcript, featuring Exchange pro, Lee Benjamin, you'll learn how to improve backup and recovery of your Exchange environment. Discover the new features of Exchange 2010 to enhance your backup and recovery efforts. Find out what you should know about clustering and how to avoid common pitfalls. 

Delivering solid application performance to branch and satellite offices is a clear business priority but costly and challenging to maintain for IT. How can you ensure the business gets what it needs while lowering IT costs and fueling greater consolidation and efficiency? Hear how leading enterprises are conquering this challenge and you can too. 

With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more. 

When the Atlanta Journal-Constitution's IT staff faced critical power and cost problems due to server proliferation, they worked with Microsoft and Dell consultants to implement the Windows Server 2008 Enterprise operating system with Hyper-V technology and Microsoft System Center Virtual Machine Manager 2008. 

This videocast highlights the importance of metrics and measurements for enabling efficient and optimized physical, virtual or cloud data centers and storage. It discusses some different metrics, for example performance, availability/data protection, and capacity/space. It also gives tips for what metrics to use when, where to use them, and why 

Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int... 

This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. 

Managing IT in an economic downturn is challenging. Are organizations making mistake right now? If so, what should they be doing instead? This podcast will feature interviews with industry experts who answer questions about which IT investments will help organizations survive and emerge stronger after the recession. 

In the third webcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management. 

This IDC Analyst Connection takes a closer look at the key parameters in establishing the appropriate financial objectives in an organization's decision-making framework.