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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Using Marketing Automation to Increase Your ROI on CRM by Marketo

June 27, 2013 - (Free Research)
Many CRM systems lack an effective way to manage leads - that's where marketing automation comes in. In this resource, explore the benefits of a marketing automation tool, and learn how implementing marketing automation can increase your ROI on your CRM system. 
(WHITE PAPER) READ ABSTRACT |

Realize positive ROI on your SOA investments by Vitria Technology, Inc.

May 2008 - (Free Research)
This white paper discusses the steps to achieve greater operational visibility to better meet customer requirements and enhance business responsiveness. 
(WHITE PAPER) READ ABSTRACT |

Agile ALM: Getting the best return on your QA investment by Microsoft

October 2013 - (Free Research)
In this e-guide we will look at things such as ROI on automation and ALM quality metrics which will help senior managers know how to maximize time-to-market without sacrificing quality. 
(EGUIDE) READ ABSTRACT |

Research Reveals Analytics Pays Back 10:1 ROI by IBM

January 2014 - (Free Research)
Access the following report from Nucleus Research to learn how companies that successfully implement a BI and predictive analytics solution average about $10.66 ROI on every dollar spent. Discover what you can do to achieve the same ROI, how you can also increase overall data efficiency, and enable a more in-depth view of your entire business. 
(CASE STUDY) READ ABSTRACT |

Key management strategies for your virtualized environment: Increasing your return on investment (ROI) on virtualization by Hewlett-Packard Company

July 2009 - (Free Research)
Virtualization helps reduce IT costs and increases business agility. Because of this, virtualization technologies are particularly suited to these economic times. This white paper explores the evolution of virtualization, and then gives practical advice on how virtualization can benefit your organization. 
(WHITE PAPER) READ ABSTRACT |

End User Performance - Building and Maintaining ROI by SAP America, Inc.

January 2006 - (Free Research)
In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance. 
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Virtualizing Enterprise Application Infrastructure with Sun Chip Multithreading (CMT) Technology by Sun Microsystems, Inc.

July 2009 - (Free Research)
This white paper is intended to inform senior decision makers about the business benefits associated with virtualizing IT infrastructure using breakthrough CMT technology from Sun. 
(WHITE PAPER) READ ABSTRACT |

Simplifying Contact Center Technology by Oracle Corporation

August 2008 - (Free Research)
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology. 
(WHITE PAPER) READ ABSTRACT |

New Strategies Driving Disk-Based Backup and Recovery by EMC Corporation

June 2011 - (Free Research)
This paper by IDC explains how organizations that are intent on improving key backup and recovery metrics are moving away from tape and ramping up their investments in disk-based technologies. The ROI on making this transition can be significant. 
(WHITE PAPER) READ ABSTRACT |

Case Study: DaimlerChrysler South Africa - Migrating Mission Critical Application Achieving Over 50% Cost Savings and Improving Service Levels by Micro Focus, Ltd

October 2009 - (Free Research)
In October 2003, DaimlerChrysler South Africa decided that significant cost savings could be achieved by migrating its mission critical systems onto a contemporary low cost platform and in the process remove the mainframe. This case study presents the challenges the company faced as well as the solution and benefits achieved. 
(CASE STUDY) READ ABSTRACT |

Mobile Strategy: How Your Company Can Win by Embracing Mobile Technologies by IBM

April 2013 - (Free Research)
View this resource to read the first three chapters of Mobile Strategy: How Your Company Can Win by Embracing Mobile Technologies and explore key trends and issues that are relevant for the mobile project lifecycle today. 
(EBOOK) READ ABSTRACT |

Streamlining the Supply Chain with SAP by SAP UK & Ireland

January 2001 - (Free Research)
Find out how a global supplier improved their midsized business by streamlining their supply chain with SAP. 
(CASE STUDY) READ ABSTRACT |

A Data Governance Manifesto: Designing & Deploying Sustainable Data Governance by Siperian, Inc.

June 2007 - (Free Research)
Effective data governance can ensure that data is managed to align with corporate objectives and support business needs. Read this paper to learn approaches and best practices for establishing a data governance framework for your organization. 
(WHITE PAPER) READ ABSTRACT |

Pitfalls to avoid in SAP order management by Esker Inc.

April 2012 - (Free Research)
In this expert e-guide, readers will learn about pitfalls to avoid in order management, as well as how to take advantage of financial tools within the system. 
(EGUIDE) READ ABSTRACT |

Empowering the DBA Tools to Manage Data Throughout Its Lifecycle E-Book by IBM

March 2011 - (Free Research)
This guide serves to show you how DBAs can solve some of the complex challenges associated with your changing databases, while optimizing database operations and ensuring business continuity. 
(EBOOK) READ ABSTRACT |

Increasing Business Efficiency and End-User Productivity by Oracle Corporation

July 2009 - (Free Research)
The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity. 
(ANALYST REPORT) READ ABSTRACT |

Landing Page Optimization: Best Practices to Lift Conversion by WebTrends (E-mail this company)

January 2013 - (Free Research)
Your landing page is the first thing customers see when interacting with your brand online, and whether or not they are drawn into your site can make or break your campaign. Check out this white paper to learn best practices for landing page optimization, compare strategies for page testing, and more. 
(WHITE PAPER) READ ABSTRACT |

The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript by GoToAssist

June 2009 - (Free Research)
Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation

April 2009 - (Free Research)
In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. 
(WHITE PAPER)

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

Total Economic Impact Of Oracle Enterprise Content Management Suite by Oracle Corporation

July 2008 - (Free Research)
This whitepaper examines the financial impact and potential ROI on companies who use OracleEnterprise Content Management Suite. It provides companies with the ability to easily manage, reuse, and retain content and to streamline related business processes 
(WHITE PAPER) READ ABSTRACT |

The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight

January 2010 - (Free Research)
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. 
(WHITE PAPER) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf

November 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

To Get Promoted in Customer Support, Do These Five Things by Parature, Inc.

March 2008 - (Free Research)
Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. 
(WHITE PAPER) READ ABSTRACT |

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation

January 2009 - (Free Research)
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility. 
(WHITE PAPER)

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