The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. 

Read the white paper that shows how IBM Tivoli solutions help address the demands of broad-based commitments in terms of people, time and technology resources required to meet Payment Card Industry (PCI) Data Security Standard (DSS). 

This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets. 

Talend is an open source provider of data integration products or, in traditional parlance, ETL (extract, transform and load), although the product also supports an ELT approach. 

In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs). 

Talend is an open source provider of data integration products, it has a business model and organisation that more closely resembles that of a conventional software vendor, while still leveraging the open source model. 

Read this paper to learn how Bloor Research determined that Sybase 15 will provide substantially better performance at lower cost than traditional approaches for analytics, reporting, and data warehousing environments. 

Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems. 

The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies. 

Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program. 

How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups — if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line. 

Participants at industry conferences and events often ask where the right place to start implementing security is. This is similar to starting off a talk with a doctor by asking “What medicine should I take?” The answer is going to be more questions. This article presents three questions to ask yourself before starting a security implementation.